Mihir Vora

Projects & Integration Team:

• Led client communication and transition analysis for ISO 20022 migration project by reviewing 6 months of payment data, identifying 30 key clients for MX adoption, and driving confirmations through targeted outreach. Drafted and formatted SWIFT broadcast messages sent to 93 clients and resolved migration-related queries.
• Implemented process improvements including redesigning CBCDG invoice templates aligned with SWIFT pacs.008 standards, improving efficiency for payment entry, and co-developing SWIFT auto sign-in/out automation to reduce errors and optimize terminal operations.
• Part of CMS project for Securities Lending and Term Repo product. Assisted in scenario testing for successful and exception workflows and completed the testing. After the successful implementation, I trained colleagues on both processes.
• Delivered comprehensive training and onboarding programs, conducting multiple hands-on sessions for HABS and SWIFT direct entry, coordinating new joiner training plans, to standardize knowledge sharing and enhance team capability.
• Led Payments Canada (PayCan) SBE industry-wide testing, providing hands-on support to BPS and creating a comprehensive step by step procedure to standardize processes and close knowledge gaps.
• Part of procedure migration project where over 300 procedures were migrated from legacy system to Confluence (Atlassian)

Payments & Settlements Operation:

• Process and authorize payments via SWIFT, handle end-of-day settlements for Canadian banks, and balance accounts for the Bank of Canada and Government of Canada.
• Ensured adherence to Payments Canada rules during payment lifecycle, settlement, and reconciliation processes.
• Resolve settlement issues by liaising with central banks and financial institutions in case of cash or securities fails, ensuring smooth closure of payment systems.

FX Investigations:

• Investigation of daily Nostro breaks with potential overdraft charge and provide resolution to funding team.
• Approve critical transactions including manual SWIFT payments, ledger postings, and write-off requests, while addressing month-end overdraft queries from traders and finance teams.

FX Claims:

• Manage global interest claims (inward & outward) for interbank and corporate clients across EMEA, North America, and Asia regions.
• Collaborate across trade life cycle teams to identify root causes of delayed payments, take corrective actions, and settle claims efficiently.

• Managed Nostro cash reconciliation for FX, MM, and NDF trades, ensuring timely resolution of trade breaks and escalation of critical issues.
• Coordinated with clients, traders, and internal teams to facilitate smooth trade processing and executed SWIFT payments for failed trades, resolving formatting-related issues.
• Prepared daily risk reports on claims from late settlements and incorrect payments to maintain compliance and mitigate operational risk.

• Manage cash settlements and reconciliations by submitting instructions to counterparties, prime brokers, and clearers, and preparing pre-advise wires for timely processing.
• Calculate equity proceeds and financing for Equity Swaps while resolving cash breaks and ensuring accurate settlement.
• Handle client queries on complex OTC products (IRS, CDS, Equity & Index Swaps, OTC Options) and coordinate with internal teams to resolve trade economics issues efficiently.

• Managed brokerage and interest rate setups in GMI and CME platforms, generated rebate reports from CME & ICE exchanges, and validated claims for Mortgage-Backed Securities as per TMPG guidelines.
• Handled operational processes and reporting, including wire instruction setup, MIS report preparation, and successful migration of processes via WebEx from the U.S.