Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miguel Christian Sanchez

Toronto,ON - Ontario

Summary

Dynamic and dedicated professional with experience at Frida Restaurant, excelling in espresso preparation and exceptional customer service. Proven ability to enhance guest satisfaction through effective communication and drink customization. Committed to maintaining cleanliness and operational efficiency, contributing to a welcoming dining environment.

Overview

6
6
years of professional experience

Work History

Junior Barista

Frida Restaurant
07.2019 - 06.2025
  • Prepared espresso beverages following standardized recipes to ensure consistency and quality.
  • Maintained cleanliness of workstations, equipment, and dining areas to meet health and safety standards.
  • Assisted customers with menu selections, providing knowledgeable recommendations based on preferences.
  • Operated point-of-sale system efficiently to process transactions and manage cash handling.
  • Engaged with customers to foster a welcoming environment, enhancing overall customer experience.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Make fruit coctails

Waiter's Assistant

Frida Restaurant
06.2019 - 12.2024
  • Facilitated communication between waitstaff and kitchen for efficient service delivery.
  • Assisted in training new staff on menu items and customer service standards.
  • Coordinated the setup and breakdown of dining areas for events and peak hours.
  • Monitored guest satisfaction, addressing concerns to enhance overall dining experience.
  • Supported inventory management by tracking supplies and notifying management of shortages.
  • Collaborated with team members to streamline service processes during busy shifts.

Education

MBA - Supply Chain Management

Centennial College
Scarborough
06-2027

Skills

  • Cleanliness
  • Order taking
  • Espresso preparation
  • Drink customization
  • Exceptional customer service
  • Espresso machine operation
  • Sandwich preparation

Languages

Spanish
English

Timeline

Junior Barista

Frida Restaurant
07.2019 - 06.2025

Waiter's Assistant

Frida Restaurant
06.2019 - 12.2024

MBA - Supply Chain Management

Centennial College

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Miguel Christian Sanchez