MIGUEL ANGEL VILCHEZ
Montreal,Quebec
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Shareholder and General Manager
OP SERVICE SAC
09.2015 - 07.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Operation Manager
Optimización Energética SAC
08.2012 - 08.2015
- Responsible for the supervision of the electrical maintenance and medium voltage departments, overseeing a team of 30 people.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to general manager.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Facility Maintenance Manager
SIGDELO SA
10.2007 - 07.2012
- Responsible for the comprehensive maintenance of over 250 franchised restaurants (KFC, Pizza Hut, Burger King, Starbucks, Pinkberry, and Chilis).
- Managed staff of 15 technicians, created work schedules, distributed assignments and supervised day-to-day operations.
- Scheduled routine maintenance and repair of facility equipment.
- Conduct regular inspections of assigned locations to proactively identify improvement opportunities.
- Coordinate and supervise the execution of preventive and corrective maintenance work, carried out by in-house staff or vendors.
- Control the budget for the assigned locations.
- Negotiate standard prices with suppliers/contractors for frequent activities.
- Develop and analyze key performance indicators (KPIs) to identify cost-saving opportunities for the company.
Education
Bachelor of Science - Industrial Engineering
08.2018
Technical Professional - PLANT MACHINERY MAINTENANCE
02.2015
Skills
- Supervision and Training
- Facility Management
- Process Improvement
- ERP Systems
- Strategic Planning
- Budget Administration
- Valid Driver's License
- Preventative Maintenance
- Issue Troubleshooting
- Work Assignment Delegation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shareholder and General Manager - OP SERVICE SAC
09.2015 - 07.2023
Operation Manager - Optimización Energética SAC
08.2012 - 08.2015
Facility Maintenance Manager - SIGDELO SA
10.2007 - 07.2012
Universidad Peruana De Ciencias Aplicadas (UPC) - Bachelor of Science, Industrial Engineering
TECSUP - Technical Professional, PLANT MACHINERY MAINTENANCE