Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
MIGUEL ANGEL VILCHEZ

MIGUEL ANGEL VILCHEZ

Montreal,Quebec

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

Shareholder and General Manager

OP SERVICE SAC
09.2015 - 07.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Operation Manager

Optimización Energética SAC
08.2012 - 08.2015


  • Responsible for the supervision of the electrical maintenance and medium voltage departments, overseeing a team of 30 people.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to general manager.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Facility Maintenance Manager

SIGDELO SA
10.2007 - 07.2012
  • Responsible for the comprehensive maintenance of over 250 franchised restaurants (KFC, Pizza Hut, Burger King, Starbucks, Pinkberry, and Chilis).
  • Managed staff of 15 technicians, created work schedules, distributed assignments and supervised day-to-day operations.
  • Scheduled routine maintenance and repair of facility equipment.
  • Conduct regular inspections of assigned locations to proactively identify improvement opportunities.
  • Coordinate and supervise the execution of preventive and corrective maintenance work, carried out by in-house staff or vendors.
  • Control the budget for the assigned locations.
  • Negotiate standard prices with suppliers/contractors for frequent activities.
  • Develop and analyze key performance indicators (KPIs) to identify cost-saving opportunities for the company.

Education

Bachelor of Science - Industrial Engineering

Universidad Peruana De Ciencias Aplicadas (UPC), Lima, Perú
08.2018

Technical Professional - PLANT MACHINERY MAINTENANCE

TECSUP, Lima, Perú
02.2015

Skills

  • Supervision and Training
  • Facility Management
  • Process Improvement
  • ERP Systems
  • Strategic Planning
  • Budget Administration
  • Valid Driver's License
  • Preventative Maintenance
  • Issue Troubleshooting
  • Work Assignment Delegation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shareholder and General Manager - OP SERVICE SAC
09.2015 - 07.2023
Operation Manager - Optimización Energética SAC
08.2012 - 08.2015
Facility Maintenance Manager - SIGDELO SA
10.2007 - 07.2012
Universidad Peruana De Ciencias Aplicadas (UPC) - Bachelor of Science, Industrial Engineering
TECSUP - Technical Professional, PLANT MACHINERY MAINTENANCE

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MIGUEL ANGEL VILCHEZ