Skills
Languages
Certification
Work History
Overview
Summary
Education
Generic

Miguel Angel Murillo Ayala

Toronto,ON

Skills

  • Sales Expertise
  • Anticipating Guest Needs
  • Health Code Compliance
  • Efficient multitasking
  • Cleanliness Maintenance
  • Flexible Schedule
  • Guest Satisfaction
  • Error Identification
  • Beer, Wine and Soju Cocktails
  • Custom Drink Preparation
  • Classic Cocktails
  • Liquor, Beer and Wine Knowledge
  • Glassware Polishing
  • Cash Register Operation
  • Attending Multiple Customers
  • Responsible Alcohol Service
  • Maintaining Glassware Stock
  • Credit and Cash Transactions

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

  • Licensed Smart Serve - 230701215384

Work History

Bartender/server

Fox And Fiddle
Toronto, ON
07.2023 - 06.2025
  • Crafted and served a diverse range of cocktails and beverages, ensuring high customer satisfaction.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.
  • Managed inventory levels, conducting regular stock audits to minimize waste.
  • Handled cash transactions accurately, ensuring financial integrity at the end of shifts.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender

Porfirios Restaurante
Cancun, Quintana Roo, Mexico
06.2022 - 05.2023
  • Utilized problem solving skills to resolve customer complaints in a courteous manner
  • Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner
  • Developed strong working relationships with customers and staff
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Rosas Y Xocolatl Inc
Merida, Yucatan, Mexico
07.2020 - 10.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Barista

Mi viejo Molino
04.2019 - 03.2020
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

Bartender

La Tratto
Merida, Yucatan, Mexico
05.2022 - 07.2023
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills
  • Kept bar organized and clean during busy hours
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Attended regular training sessions designed to improve product knowledge and increase efficiency behind the bar
  • Ensured compliance with health and safety regulations in the preparation and serving of food and drinks.

Overview

6
6
years of professional experience
1
1
Certification

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Education

High School Diploma -

CETEC Merida
07.2021

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Miguel Angel Murillo Ayala