Miguel Angel Miranda
Holland Landing,ON
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor
Canadian Tire Corp
08.2020 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated staff performance and provided coaching to address inefficiencies.
Material Handler
Canadian Tire Corp
07.2017 - 08.2020
- Filler-Fill all areas in the Bulk department while maintaining productivity and accuracy.
- Stockman-replenish filling location to keep cancellation rate down.
- Hazard Consolidation-Consolidate product from different areas wrap and deliver to shipping.
- Train to be a back up Crew Lead-communication link between crew members and managers. Assign tasks and ensure a safe work habits while meeting operational goals.
Material Handler
Canadian Tire Corp
11.2002 - 07.2017
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements and did cycle counts.
- Learned all areas of the warehouse operations.
- Member of the EHS committee for 8 years and member of the Steering committee.
- Member of the Social committee.
- Designated Trainer-Trained all new employees, fill assessment and check list report. Manhattan WMS project team member. Took Part in process walks, S.O.P and R.M meetings.
- Back up Team Lead-Managed the warehouse of 30 staff while team leads were in meetings or offsite. Worked with WAB and peers to balance and meet operational goals.
- Acted as Receiving Support for co-workers with WMS to solve system problems
- E.C.L.I.P.S.E project team Leader (5s)
- Help with clerical to fill and print shipping manifest and call dispatch drivers.
Education
BBA - Business Administration
McMaster University
Hamilton, ON06.2024
Certificate - Lean Green Belt
APICS Lean Enterprise
08.2011
Certificate - Business Management Skills
Humber Institute of Technology And Advanced Learning
Toronto, ON05.2010
Certificate - Leadership Skills
Humber Institute of Technology And Advanced Learning
Toronto, ON11.2009
Skills
- Strategic Planning
- Process Improvement
- Schedule Development
- Business Development
- Inventory Control
- Operations Management
- Staff Management
- Staff Discipline
- Training
- Interpersonal
Languages
English
Full Professional
Spanish
Professional Working
Certification
- Standard CPR + AED, St.John Ambulance - June 2023
Timeline
Supervisor
Canadian Tire Corp
08.2020 - Current
Material Handler
Canadian Tire Corp
07.2017 - 08.2020
Material Handler
Canadian Tire Corp
11.2002 - 07.2017
BBA - Business Administration
McMaster University
Certificate - Lean Green Belt
APICS Lean Enterprise
Certificate - Business Management Skills
Humber Institute of Technology And Advanced Learning
Certificate - Leadership Skills
Humber Institute of Technology And Advanced Learning
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