Miguel Urroz
Fresno,CA
Summary
Dedicated professional with a strong customer service background at Ramirez Residential, recognized for enhancing client satisfaction through effective communication and attention to detail. Proven expertise in cash handling and conflict resolution, contributing to a welcoming environment and maintaining high cleanliness standards, resulting in increased referrals. Reliable and self-motivated team player.
Friendly and reliable, with knack for providing excellent customer service and maintaining positive attitude. Understanding of parking management and safety procedures, with strong communication and organizational skills. Dedicated to ensuring smooth and efficient parking experience for all customers.
Overview
1
1
year of professional experience
Work History
Parking Attendant
Ramirez Residential
11.2024 - Current
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Kept parking lot usage orderly by enforcing parking regulations.
- Kept parking area clean and well-maintained, removing debris and snow as necessary to ensure customer safety.
Property Cleaner
Ramirez Residntial
03.2025 - 05.2025
- Improved overall appearance of properties by addressing minor maintenance tasks such as replacing light bulbs, tightening loose screws, or touching up paint where necessary.
- Prepared seasonal vacation rentals for guests, ensuring cleanliness standards were met or exceeded upon arrival.
- Contributed to a healthier indoor environment by using eco-friendly cleaning supplies that minimized exposure to harsh chemicals.
- Received positive feedback from clients regarding attention to detail, leading to an increase in referral business.
- Maintained a safe and sanitary environment with consistent attention to detail in all cleaning tasks.
- Performed deep-cleaning services for property turnovers, contributing to reduced vacancy rates for rental units.
Education
High School Diploma -
Fresno High School
Fresno, CA06-2026
Skills
- Strong customer service
- Team player attitude
- Reliable and punctual
- Patience and tolerance
- Money handling
- Self-motivated work ethic
- Verbal comprehension
- Oral communication
Affiliations
- Fresno High Football Team
- FCA
Timeline
Property Cleaner
Ramirez Residntial
03.2025 - 05.2025
Parking Attendant
Ramirez Residential
11.2024 - Current
High School Diploma -
Fresno High School
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