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Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Technical support professional with hands-on experience in computer labs, library services, and campus operations. Skilled in troubleshooting, software installation, customer service, and equipment maintenance, with a strong focus on helping users and keeping systems running.

Experienced helpdesk technician with a strong history of resolving complex technical issues for diverse customers in fast-paced environments. Communicates technical concepts clearly and effectively addresses inquiries to ensure positive customer experiences in both in-person and phone interactions.

Dynamic and dedicated professional with experience as a Computer Lab Assistant at General IT, excelling in software troubleshooting and student support. Proven ability to enhance learning through effective instruction and maintain optimal lab operations. Skilled in MATLAB and team collaboration, committed to fostering a productive educational environment.
Electrical engineer offering several years of expertise in power systems, automation and controls. Well-versed in developing technical studies and investigations. Efficient and focused on proficiency in electrical engineering design and applications. Accustomed to leading highly effective multidisciplinary teams to complete projects in alignment with corporate goals.

Computer Lab Assistant with extensive experience in enhancing educational outcomes through innovative coding and project management. Skilled in C++, database management, and agile methodologies, contributing to improved curriculum relevance and student engagement. Currently pursuing a computer science major with a focus on Enterprise Software, demonstrating a strong understanding of the intersection between business and programming.

Miguel Tapia

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Computer Lab Assistant

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Bachelor of Arts - Psychology

Associate of Arts - Psychology

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Bachelor of Arts - Psychology

Associate of Arts - Psychology

Computer Lab Assistant

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