Miguel Perez
Fontana
Summary
Sales-driven automotive professional with Mercedes-Benz product knowledge, CRM follow-up, and Spanish fluency, known for building client trust, managing negotiations, and delivering smooth vehicle transactions.
Overview
1
1
Language
6
6
years of professional experience
Work History
Sales and Leasing Consultant
Fletcher Jones Mercedes Benz of Ontario
Ontario, CA
06.2024 - Current
- Built rapport with customers to identify vehicle needs and recommend suitable Mercedes-Benz models.
- Presented lease and finance options clearly, supporting informed purchasing decisions.
- Maintained detailed CRM records for leads, follow-ups, and customer interactions.
- Demonstrated product knowledge across features, trims, and technology to strengthen buyer confidence.
- Coordinated test drives, vehicle deliveries, and paperwork for smooth transaction flow.
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
Automotive Broker
CarBlip Technologies
Westlake, CA
01.2021 - 03.2024
- Negotiated vehicle pricing and terms to align customer needs with dealership inventory.
- Coordinated end-to-end brokerage workflows, including sourcing, paperwork, and delivery scheduling.
- Managed customer communications through CRM systems, ensuring timely updates and accurate records.
- Collaborated with sales, title, and logistics teams to resolve order issues and accelerate closing.
Education
Pharmacy Technician -
American Career College
CASkills
- Product knowledge
- Client relationship management
- Sales performance focus
- Negotiation tactics
- CRM follow-up
- Marketing and Social Media
- Fluent in Spanish
Accomplishments
Currently at a top 5 Mercedes Benz dealership in the country.
Finished first full year in top 5 Units delivering over 200 vehicles
Finished first full year in top 5 Gross.
Pacing Similar numbers this year.
Languages
Spanish
Timeline
Sales and Leasing Consultant
Fletcher Jones Mercedes Benz of Ontario
06.2024 - Current
Automotive Broker
CarBlip Technologies
01.2021 - 03.2024
Pharmacy Technician -
American Career College