Miguel Moreno
Oakland,CA
Summary
Dedicated Sales Associate with proven skills in customer service, cash handling, and inventory management. Committed to enhancing client satisfaction and driving sales through effective teamwork.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Shoe Palace
Emeryville, CA
06.2024 - Current
- Assisted customers with product selection and provided personalized service.
- Managed inventory levels to ensure optimal stock availability.
- Executed daily sales transactions accurately and efficiently.
- Trained new associates on customer service best practices and store procedures.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Stocker
Shoe Palace
Emeryville, CA
06.2024 - Current
- Organized and stocked merchandise to optimize product visibility and accessibility.
- Assisted with inventory management by receiving, counting, and checking stock levels.
- Collaborated with team members to maintain a clean and orderly sales floor environment.
- Monitored product expiration dates and rotated stock to minimize waste.
- Implemented efficient stocking processes to enhance workflow speed and accuracy.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Conducted regular audits of inventory to ensure accurate stock levels and reporting.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
Some College (No Degree) - Construction Management
California State University, East Bay
Hayward, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Relationship building
- Cash handling
- Stocking and receiving
- Client service
- Sales expertise
- Product sales
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate
Shoe Palace
06.2024 - Current
Stocker
Shoe Palace
06.2024 - Current
Some College (No Degree) - Construction Management
California State University, East Bay