Summary
Overview
Work History
Education
Skills
Timeline
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Miguel Maritn

Elk Grove

Summary

Dynamic and adaptable professional with a proven track record at America's Tire, excelling in customer support and team leadership. Skilled in automotive service tools, I effectively diagnosed vehicle issues while ensuring high customer satisfaction. My proactive approach and strong communication skills enhance workflow efficiency and foster collaborative environments.

Overview

3
3
years of professional experience

Work History

Sales Apprentice

America's Tire
11.2023 - Current
  • Operated on a wide range of vehicle assemblies, performing installation, maintenance, and service tasks to meet company and safety standards.
  • Pulled, staged, and organized products for daily customer orders and internal service requirements to maintain workflow efficiency.
  • Led and managed a team of four technicians, assigning duties, addressing technical and interpersonal concerns, and ensuring smooth daily operations.
  • Communicated service details clearly to customers, addressing concerns and ensuring a high level of customer satisfaction throughout the service process.
  • Diagnosed and resolved basic vehicle issues including tire wear, wiper functionality, loose lugs, and wheel performance to maintain vehicle safety.
  • Maintained knowledge of various tire brands, tread patterns, wheel/tire fitment specifications, and recommended solutions based on vehicle type and customer needs.

Event Staff Member

Sacramento Asian Sports Foundation
02.2023 - 11.2023
  • Helped organize and set up events, including arranging tables, chairs, and equipment according to event plans.
  • Ensure event areas were clean and properly maintained before and after activities.
  • Performed routine janitorial duties and monitored building cleanliness to ensure a safe and organized environment for guests.

Office Assistant

Del Campo Insurance
06.2022 - 08.2022
  • Organized client files alphabetically and developed spreadsheets to track weekly work inventory, improving workflow efficiency.
  • Daily operations of various office machines including office copiers, scanners, and fax machines.
  • Prepared, drafted, and distributed letters, faxes, and forms while maintaining accuracy and in a timely appropriate matter.
  • Maintained inventory of office supplies and assisted withe incoming and outgoing mail.

Education

Associate of Arts - Criminal Justice

Sacramento City College
Sacramento, CA
05-2025

Skills

  • Adaptble in diverse work settings
  • Exceptional customer support
  • Strong verbal and written communication
  • Collaborative & self-sufficient
  • Proficient in automotive service tools
  • Proactive & dependable

Timeline

Sales Apprentice

America's Tire
11.2023 - Current

Event Staff Member

Sacramento Asian Sports Foundation
02.2023 - 11.2023

Office Assistant

Del Campo Insurance
06.2022 - 08.2022

Associate of Arts - Criminal Justice

Sacramento City College

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Miguel Maritn