Miguel Macias
Los Angeles
Summary
Adaptable and personable with knack for effective communication and problem-solving. Possesses understanding of event logistics and customer service, with skills in organization and teamwork. Capable of enhancing event experiences through dedication and positive attitude.
Overview
3
3
years of professional experience
Work History
Sales Representative
BMO Stadium
01.2024 - Current
- Developed and maintained strong customer relationships to enhance client satisfaction.
- Trained and mentored new sales representatives on best practices and company policies.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Exceeded sales targets through effective planning and goal setting.
Event Staff Member
Department of Recreation and Parks
10.2022 - Current
- Deliver high-quality customer service to guests and address concerns efficiently.
- Prepare, clean, and organize event spaces before and after activities.
- Support setup and breakdown operations, ensuring smooth event transitions.
- Recognized for reliability and consistent attention to detail in all assigned tasks.
Youth Leader
Summer Night Lights
07.2022 - 08.2024
- Promoted youth engagement through interactive activities enhancing community involvement.
- Organized collaborative events connecting participants with local organizations.
- Enhanced youth confidence and decision-making through focused leadership mentorship.
- Created educational materials supporting workshops and recreational programming.
Skating Coach
Department of Recreation and Parks
10.2022 - 08.2023
- Enhanced participant engagement by developing customized skating programs for all skill levels.
- Delivered group and individual lessons, emphasizing technique and safety procedures.
- Tracked student progress and offered feedback to promote skill development.
Education
Associate of Arts - Visual Communications
Santa Monica College
Los Angeles, CAHigh School Diploma -
Central City Value High School
Los Angeles, CA06.2022
Skills
- Leadership & Team Coordination
- Time Management
- Customer Service Excellence
- Communication & Collaboration
- Planning & Organization
- Problem Solving
- Adaptability
- Supervisory Support
- Guest relations
- Event setup and breakdown
- Strong teamwork
Languages
English
Spanish
Timeline
Sales Representative
BMO Stadium
01.2024 - Current
Event Staff Member
Department of Recreation and Parks
10.2022 - Current
Skating Coach
Department of Recreation and Parks
10.2022 - 08.2023
Youth Leader
Summer Night Lights
07.2022 - 08.2024
Associate of Arts - Visual Communications
Santa Monica College
High School Diploma -
Central City Value High School