Miguel Hernandez Oropeza
Montreal,QC
Summary
Dynamic professional with a proven track record at Tii De México, excelling in team motivation and customer satisfaction. Known for reliability and strong decision-making skills, I effectively managed staff to enhance performance and resolve disputes, ensuring high-quality service delivery in fast-paced environments. Committed to maintaining a clean and organized workspace.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Busboy
Sushi Saint Denis
Montreal, Quebec
11.2024 - Current
- Demonstrated excellent time-management skills while multitasking various responsibilities during peak business hours.
- Enhanced teamwork among staff members through effective communication and collaboration during busy shifts.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
Supermarket Assistant
Marché C&T
Longueuil, Quebec
02.2024 - 11.2024
- Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.
- Assisted in inventory management, conducting regular counts and updating records accurately.
- Collaborated with team members to complete tasks efficiently and maintain a positive work atmosphere.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Factory Worker
Produits S & G Inc
Saint-Jerome, Quebec
06.2022 - 01.2024
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Unloaded and loaded items from conveyors, machines, and conveyances.
Manager
Tii De México
Puebla, Mexico
04.2016 - 12.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Instituto Ateneo De La Juventud
Oaxaca, Mexico 08.2007 - 07.2010
Skills
Strong teamwork
Reliability and punctuality
Stress tolerance
Server support
Decision-making
Timeline
Busboy
Sushi Saint Denis
11.2024 - Current
Supermarket Assistant
Marché C&T
02.2024 - 11.2024
Factory Worker
Produits S & G Inc
06.2022 - 01.2024
Manager
Tii De México
04.2016 - 12.2021
High School Diploma -
Instituto Ateneo De La Juventud
08.2007 - 07.2010
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