Miguel Hernandez
West Sacramento
Summary
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
10
10
years of professional experience
Work History
Area Manager
Black Bear diner Elite Franchise
07.2022 - 09.2024
- Owners sandy Mann (925)446-0361
- Rishi Kaul (415)350-6125
- under this position I was responsible to over sea the all the operation of the restaurants and supervise the General Manager.
- I will conduct weekly visit to the locations and meet with the manager in charge to over weekly results.
- I was also responsible to reviews monthly inventory as well PnL with leaders.
- I set goals for each location and follo up with the team.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
General Manager
Black bear Diner Elk Grove
01.2015 - 07.2023
- I have helped black bear open many locations
- Before I became a GM I was a kitchen manager
- I was in charge of training all new crew members for new locations
- Opened multiple new locations for Black Bear, ensuring operational readiness and success.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Education
GED -
Florin High school
Skills
- Food cost management
- Labor control
- Profit management
- Inventory management
- Excel
- Staff management
- Relationship building and management
- Controlling costs
Awards
Ran the busiest diner for 3 years in a row with over 5 million dollars in sales per year
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Area Manager
Black Bear diner Elite Franchise
07.2022 - 09.2024
General Manager
Black bear Diner Elk Grove
01.2015 - 07.2023
GED -
Florin High school
Similar Profiles
Janessa RamirezJanessa Ramirez
Server at Black Bear DinerServer at Black Bear Diner
Brandon GingerBrandon Ginger
Dishwasher/cook at Black Bear DinerDishwasher/cook at Black Bear Diner
Leah RameyLeah Ramey
Hostess,Cashier,Busser at Black Bear DinerHostess,Cashier,Busser at Black Bear Diner