Miguel Gutierrez
Selma
Summary
A strong foundation of over a decade of experience in enhancing the customer experience. Attention to see how I can assess by asking probing questions and best serve client needs. An open mind to constantly improve and a willingness to work in a collaborative environment.
Overview
2
2
years of professional experience
Work History
Massage Therapist
Body Mechanic Massage
02.2024 - Current
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Massage Therapist
Hand and Stone Spa
10.2023 - 02.2024
- Provided clear, concise instructions to clients to prepare for massage services.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
Server/Bartender
Brew-Wings
02.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Licensed Massage Therapist - Massage Therapy
Nation Holistic Institute
Clovis, CA06-2023
Skills
- A Decade of Customer Service
- Professionalism and ethics
- Bilingual -English,Spanish
- Quick Thinking
- Self Reliant
- Responsible
- Dependable
- Collaborative
Timeline
Massage Therapist
Body Mechanic Massage
02.2024 - Current
Massage Therapist
Hand and Stone Spa
10.2023 - 02.2024
Server/Bartender
Brew-Wings
02.2023 - 10.2023
Licensed Massage Therapist - Massage Therapy
Nation Holistic Institute
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