Miguel Encarnacion
Garden Grove
Summary
Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations.
Overview
2
2
years of professional experience
Work History
Medical Courier
Secure Driven LLC
Orange
11.2022 - Current
- Complied with HIPAA regulations during management of sensitive materials.
- Preserved cleanliness and structure of vehicle, securing professional image and protecting transported items.
- Trained new couriers on delivery routes, handling procedures, and company policies, contributing to team efficiency and consistency.
- Managed multiple routes concurrently while meeting all deadlines.
- Utilized problem-solving skills to address and overcome unexpected delays, vehicle breakdowns, or route changes, ensuring minimal impact on delivery times.
- Documented pickups and deliveries and submitted reports after shift.
- Collaborated with healthcare providers to understand specific handling requirements for different types of medical specimens and products.
Education
Some College (No Degree) - Business Administration
Santa Ana College
Santa Ana, CASkills
- HIPAA compliance
- Route management
- Equipment maintenance
- Documentation accuracy
- Delivery scheduling
- Customer service
Accomplishments
- Potentially SAVE our employers THOUSADNS of DOLLARS every year by making sure their needs are met with an inexpensive cost
- I manage four contractors to insure every single delivery gets to the patient on time while complying with Hipaa
- We have delivered over 10,000 deliveries with a 99% satisfactory rating from both employer and patients
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Italian
Limited
Timeline
Medical Courier
Secure Driven LLC
11.2022 - Current
Some College (No Degree) - Business Administration
Santa Ana College
Similar Profiles
Jordan J. MillerJordan J. Miller
Founder/Owner/Filmmaker/Entrepreneur at Purpose Driven Films, LLCFounder/Owner/Filmmaker/Entrepreneur at Purpose Driven Films, LLC
LEONARD CAMPBELLLEONARD CAMPBELL
Fleet Supervisor/Fleet Maintenance Supervisor/Facility Manager at Driven LLCFleet Supervisor/Fleet Maintenance Supervisor/Facility Manager at Driven LLC
Faheem KhanFaheem Khan
Sales Officer at Driven Marketing Management LLCSales Officer at Driven Marketing Management LLC
Monty TroneMonty Trone
Electrician 1 at 32 District Agricultural Association State of Ca.Electrician 1 at 32 District Agricultural Association State of Ca.
Jie TanJie Tan
Barista at Feng ChaBarista at Feng Cha