Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miguel Del Rosario

Pacoima

Summary

Dynamic Fresh Team Lead at Walmart with a proven track record in enhancing team productivity and customer satisfaction. Skilled in coaching and mentoring, I implemented efficient workflows and resolved escalated issues, fostering a collaborative environment. Committed to quality control and customer focus, I maximized sales revenue while promoting a culture of appreciation.

Overview

13
13
years of professional experience

Work History

Fresh Team Lead

Walmart
05.2018 - Current
  • Enhanced team productivity by implementing efficient workflow processes and time management strategies.
  • Boosted customer satisfaction scores through consistent delivery of high-quality service in accordance with company standards.
  • Spearheaded employee recognition programs that promoted a culture of appreciation, boosting morale across the team.
  • Streamlined communication channels within the team, enhancing collaboration and facilitating informed decisionmaking.
  • Coordinated scheduling for staff coverage during peak periods, optimizing resource allocation without compromising service quality.
  • Resolved escalated customer issues promptly, maintaining strong relationships and preserving brand reputation.
  • Developed and led training sessions for new hires, ensuring rapid onboarding and seamless integration into the team.
  • Maximized sales revenue by monitoring market trends and tailoring product offerings to meet customer demands.
  • Delegated tasks effectively according to individual strengths, promoting a sense of ownership among team members which led to increased engagement.

Caregiver

PSB Home
02.2012 - 03.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

High School Diploma -

Valenzuela Christian School
Valenzuela, PH
03-2009

Skills

  • Coaching and mentoring
  • Customer focus
  • Influencing skills
  • Food safety compliance
  • Quality control
  • Teamwork
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management

Languages

English
Full Professional

Timeline

Fresh Team Lead

Walmart
05.2018 - Current

Caregiver

PSB Home
02.2012 - 03.2018

High School Diploma -

Valenzuela Christian School

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Miguel Del Rosario