MIGUEL DE FREITAS
Ottawa,Canada
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Manager
SMART CIRCLE
Vancouver, BC/Toronto , ON
01.2025 - 04.2026
- Develop and implement marketing strategies to drive brand awareness and sales growth
- Led and managed various teams ensuring alignment with organizational goals
- Training new hires and guiding them to success
- Promote various products and services to potential clients using excellent interpersonal and communication skills
- Collaborate with marketing and product teams
- Track and report on sales performance
- Attend industry events and trade shows to expand network and generate leads
- Developed training programs for new staff, improving onboarding efficiency and knowledge retention.
- Led team in implementing customer engagement strategies, enhancing client satisfaction and retention rates.
Busser
ROYAL OTTAWA GOLF CLUB
03.2024 - 06.2024
- Provide courteous and efficient service to members and guests while dining
- Serve food promptly while maintaining high standards of member satisfaction
- Inspected and prepared tables for cleanliness and proper setup making adjustments as needed
- Return the dishes, cutlery and litter to the kitchen at the end of the meal
- Supported kitchen operations through back-of-house assistance (food running, restocking, and organization)
Laborer
BELLAI ALLIANCE
05.2023 - 11.2023
- Observed and learned industry practices and trade techniques
- Maintained a clean, organized, and safe work environment
- Assisted with transporting and handling materials on-site
- Interpreted construction plans and drawings to support platform assembly
Laborer
O'LEARY'S LTD
OTTAWA, ON
06.2020 - 09.2021
- Supplied crew with necessary materials and equipment to support workflow
- Assisted with concrete finishing, ensuring quality and consistency
- Learned to operate curb machine equipment and supported related tasks
CO-OP PLACEMENT - BEST OF BEST MARBLE OTTAWA
OTTAWA, ON
09.2019 - 06.2020
- Learning the trade
- Observed and learned trade practices and techniques
- Maintained a clean, organized, and safe work environment
- Assisted with transporting and handling materials on-site
Roofer Laborer
SIMLUC CONTRACTORS LTD
OTTAWA, ON
06.2019 - 06.2020
- Assisted crew by supplying necessary materials and equipment
- Maintained a clean, organized, and safe work environment
- Participated in roof demolition and proper disposal of materials
Crew Member
WENDY'S
OTTAWA, ON
06.2018 - 07.2019
- Greeted customers in a friendly and courteous manner, ensuring a positive experience
- Accurately took and processed food orders in both restaurant and drive-thru settings
- Assisted with food preparation while maintaining quality and hygiene standards
- Operated cash register and handled transactions efficiently
- Maintained cleanliness and organization of kitchen and dining areas
- Restocked inventory and prepared workstations for upcoming shifts
- Managed multiple tasks independently in a fast-paced environment
- Collaborated effectively with team members to ensure timely service
- Completed closing duties, including cleaning, restocking, and securing the workspace
Newspaper Carrier
METROLAND MEDIA
OTTAWA, ON
06.2015 - 07.2019
- Inserted flyers into newspapers with accuracy and attention to detail
- Delivered weekly newspapers to residential homes in a timely and reliable manner
Education
High School Diploma - Grade 12
COLLEGE CATHOLIQUE SAMUEL-GENEST
OTTAWA, ON06-2020
Student - Focus program in Construction
CENTRE PROFESSIONEL ET TECHNIQUE MINTO
OTTAWA, ON06-2019
Skills
- Multilingual proficiency in English, French, and Portuguese
- Skilled in Microsoft Office applications
- Skilled in delivering exceptional customer service to ensure client satisfaction
- Focused and effective team contributor
- Eagerness to learn
- Detail-oriented approach
- Analytical problem-solving
- Team leadership
Languages
English
Native or Bilingual
French
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Manager
SMART CIRCLE
01.2025 - 04.2026
Busser
ROYAL OTTAWA GOLF CLUB
03.2024 - 06.2024
Laborer
BELLAI ALLIANCE
05.2023 - 11.2023
Laborer
O'LEARY'S LTD
06.2020 - 09.2021
CO-OP PLACEMENT - BEST OF BEST MARBLE OTTAWA
09.2019 - 06.2020
Roofer Laborer
SIMLUC CONTRACTORS LTD
06.2019 - 06.2020
Crew Member
WENDY'S
06.2018 - 07.2019
Newspaper Carrier
METROLAND MEDIA
06.2015 - 07.2019
Student - Focus program in Construction
CENTRE PROFESSIONEL ET TECHNIQUE MINTO
High School Diploma - Grade 12
COLLEGE CATHOLIQUE SAMUEL-GENEST
LIFE EXPERIENCE
- Air Cadets Squadron 51 (January 2015 - October 2018)
- Groupe Scout 62e Phase Est (September 2012 – July 2015)
- Mowed lawns during summer months, ensuring well-maintained outdoor spaces (2017)
- Shoveled driveways during winter to maintain safe and accessible walkways (2016 - 2018)