Miguel Cerda
Gilroy
Summary
Seasoned assistant store manager with proven track record in managing and improving operational procedures. Strengths include strategic planning, team leadership, and process optimization. Known for fostering high-performance environments and driving significant improvements in overall productivity. Demonstrated success in reducing inefficiencies while maintaining a secure and safe working environment.
Overview
12
12
years of professional experience
Work History
Retail Operations Captain
Nike
Gilroy
05.2022 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Assistant Store Manager
Nike Factory Store
Gilroy
02.2013 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Education
Some College (No Degree) - Mathematics
University of California, Irvine
Irvine, CASkills
- Workforce planning
- Logistics management
- Cross-functional coordination
- Process mapping
- Program implementation
- Operational excellence
- Productivity management
Timeline
Retail Operations Captain
Nike
05.2022 - Current
Assistant Store Manager
Nike Factory Store
02.2013 - Current
Some College (No Degree) - Mathematics
University of California, Irvine