Dynamic IT Specialist with a track record of leading IT initiatives and safeguarding sensitive data. Skilled in team collaboration and continuous learning, driving innovative technology solutions that align with organizational objectives.
Overview
4
4
years of professional experience
Work History
Information Technology Specialist
US Navy
09.2022 - 08.2026
Administered network security protocols to safeguard sensitive information and ensure system integrity.
Configured and maintained hardware and software systems to optimize operational efficiency.
Assisted in troubleshooting technical issues, providing timely solutions to enhance user satisfaction.
Developed training materials and conducted sessions for staff on IT best practices and new technologies.
Collaborated with cross-functional teams to design and execute innovative technology solutions aligned with mission objectives.
Monitored system performance metrics, identifying areas for improvement to enhance reliability and functionality.
Led initiatives to upgrade legacy systems, ensuring compliance with current technological standards and operational requirements.
Set up network profiles, security permissions and file sharing systems.
Ensured data security, implementing encryption measures and access controls for sensitive information.
Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
Analyzed encrypted communications to identify potential security threats.
Operated advanced cryptographic tools and software for data processing.
Trained junior technicians on cryptologic procedures and technologies.
Logged information for reporting purposes.
Collaborated closely with other military branches and government agencies, fostering a strong network of communication and cooperation in support of national security objectives.
Safeguarded communications by providing consistent device and network security.
Led project planning and execution for multiple IT initiatives, ensuring alignment with business objectives.
Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
Installed and configured satellite communication systems to ensure optimal performance.
Conducted routine maintenance and troubleshooting on SATCOM equipment to minimize downtime.
Trained junior technicians on standard operating procedures and troubleshooting techniques for SATCOM systems.
Promoted professional growth as a subject matter expert in SATCOM technologies, frequently sharing knowledge with colleagues and trainees.
Education
High School Diploma -
Perris Community Adult High School
Perris, CA
06-2018
Skills
IT troubleshooting
Information security
Problem-solving skills
End user support
Network troubleshooting
Team collaboration
IP networking
Continuous learning commitment
Database security management
Telecommunications equipment
Accomplishments
Trained and led technical support teams of more than 25 support specialists.
Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)Information Technology Specialist at Southern California Drug Task Force/Los Angeles Field Division (DEA)