Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Miguel Bryar

Bathurst,NB

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

9
9
years of professional experience

Work History

Sales Representative

Leon's Furniture
04.2021 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients and developed relationships with key personnel.

Case Manager

CBI Health Group
01.2020 - 04.2021
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Partnered with physicians, physiotherapists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Kinesiologist

CBI Health Group
08.2019 - 03.2021
  • Provided rehabilitation to clients by prescribing and demonstrating movement techniques.
  • Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
  • Developed individualized fitness and mobility programs for patients to facilitate improvements in health and physical performance.
  • Created fitness and exercise programs to help patients recover from chronic diseases and improve overall physical health.

Sales Representative

Nautilus Plus
09.2018 - 08.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Listened to customer needs and desires to identify and recommend optimal programs.

Project Coordinator

Soccer New Brunswick
05.2016 - 08.2017
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Responded to requests for information on materials to inquiring parties

Radio Announcer

CKLE Radio
05.2014 - 08.2015
  • Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
  • Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
  • Facilitated live coverage of special events, promotions, and sports matches.

Education

Bachelor of Science - Human Kinetics

Université De Moncton
Moncton, NB
04.2018

Skills

  • Problem-Solving Strengths
  • Post-Sales Support
  • Customer Retention Abilities
  • Product and Service Knowledge
  • Staff Training
  • Negotiation Tactics
  • Critical Thinking

Accomplishments

Achieved the Million Dollar Club in recognition of sales over a million dollars at Leon's in 2022

Languages

English
Full Professional
French
Native or Bilingual

Timeline

Sales Representative

Leon's Furniture
04.2021 - Current

Case Manager

CBI Health Group
01.2020 - 04.2021

Kinesiologist

CBI Health Group
08.2019 - 03.2021

Sales Representative

Nautilus Plus
09.2018 - 08.2019

Project Coordinator

Soccer New Brunswick
05.2016 - 08.2017

Radio Announcer

CKLE Radio
05.2014 - 08.2015

Bachelor of Science - Human Kinetics

Université De Moncton

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Miguel Bryar