Miguel Boskovic

• Developed and implemented customized training programs tailored to the individual needs and goals of each client, focusing on skill development, physical conditioning, and game strategy.
• Successfully coached numerous clients, including some from California, one of the most competitive states in the USA for basketball, who achieved their goals of making it to the varsity high school team.
• Managed scheduling, client communications, and administrative tasks to ensure smooth and efficient operation of coaching sessions.

• Increased sales by 28% within the first year by implementing effective customer engagement strategies and optimizing product placement depending on the demographics of each cruise ship.
• Conducted market analysis to identify emerging trends and adjust strategies, accordingly, resulting in a 15% increase in new product adoption.
• Achieved a 98% customer satisfaction rate by developing and executing superior customer service protocols, and special promotions.

• Boosted camp enrollment by 25% through community outreach programs, by coordinating youth camps in Amherst, NS.
• Led training sessions that improved participants' skills and teamwork, increasing the satisfaction rate from the previous year.
• Provided personalized feedback to campers, helping them to improve their basketball skills and confidence.

• Pursued a professional basketball career, gaining experience in high-pressure, competitive environments.
• Joined BALONCESTO VENTA DE BAÑOS during a critical period of potential relegation; led the team in points scored per game and played a key role in their successful survival and league safety.

• Ensured a 100% incident-free environment at the University of Tennessee at Knoxville football games, through diligent monitoring and swift response to security breaches.
• Trained new security personnel, reducing onboarding time and improving overall team efficiency.
• Provided excellent customer service, assisting attendees with inquiries and ensuring a positive experience.