Miguel Bello
Toronto
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Gus Tacos
07.2022 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Maintenance Support
AFT
11.2021 - 05.2022
- Used Fulfillment Operations Support on Amazon
- Received and took radio calls from Amazon managers.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Warehouse facility maintenance support
Cashier
Jack in the Box
05.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on sales software system operation.
- Facilitated and logged store opening, closing and shift changes.
Pastry Chef
Hilda Delicatessen
11.2013 - 03.2021
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Monitored company inventory to keep stock levels and databases updated.
- Used coordination and planning skills to achieve results according to schedule.
- Produced innovative menu offerings to promote company awareness and customer satisfaction.
- Created unique daily specials to drive business growth.
- Trained new kitchen staff on procedures and managed performance.
Housekeeper Supervisor
Quality Inn
05.2019 - 09.2019
- Managed team productivity and workflow to exceed quality standards.
- Completed schedules, shift reports and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Evaluated employee performance and developed improvement plans.
Food Runner
Sunset Grille
05.2018 - 09.2018
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Offered product samples, answered questions and helped customers find items.
- Provided attentive service and proactively assessed guest needs.
Busser
Sunset Grille
05.2017 - 09.2017
- Resolved and escalated customer issues quickly to uphold strong customer relations standards.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided respectful and courteous bussing services while operating within active dining rooms.
Education
Business Administration
ILAC International College
Toronto, ON11.2023
Physical Education
Universidad Autonoma De Santo Domingo
San Jua De La Maguana, Dominican Republic12.2020
Technique in Hospitality And Tourism.
Pedro Henrique Ureña Technical High School
San Juan De La Maguana, Dominican Republic09.2013
Skills
- Office Suite ( Work, Power Point, Excel)
- Costumer Service
- Decision Making
- Cultural Awareness
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Program Planning and Development
Languages
• Spanish – Native language
• English
Hobbies
Reading, Running, Play Volleyball, Sharing with People, Listening to Music and Cooking.
Timeline
Assistant Manager
Gus Tacos
07.2022 - 11.2023
Maintenance Support
AFT
11.2021 - 05.2022
Cashier
Jack in the Box
05.2021 - 09.2021
Housekeeper Supervisor
Quality Inn
05.2019 - 09.2019
Food Runner
Sunset Grille
05.2018 - 09.2018
Busser
Sunset Grille
05.2017 - 09.2017
Pastry Chef
Hilda Delicatessen
11.2013 - 03.2021
Business Administration
ILAC International College
Physical Education
Universidad Autonoma De Santo Domingo
Technique in Hospitality And Tourism.
Pedro Henrique Ureña Technical High School
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