MIGUEL BALUYOT
Ottawa,Canada
Summary
Dynamic Customer Service Representative committed to delivering exceptional care and ensuring ultimate customer satisfaction. Expertise in establishing and nurturing effective communication and relationships with clients, along with a keen ability to identify customer needs and provide tailored solutions. Proven track record in the coffee industry, adept at preparing and serving a diverse range of coffee beverages while maintaining high-quality standards.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
09.2021 - Current
- Worked well independently and on a team to solve problems.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- Served as a friendly, hardworking, and punctual employee.
- Promoted to Barista Trainer
- Awarded District Partner of the Quarter for Downtown Ottawa
Sales Associate/ Key Holder
Stokes
11.2019 - 05.2022
- Mentored junior cashiers and new employees.
- Handled all merchandise with care and packed customer bags neatly.
- Provided relevant information and suggestions regarding kitchen appliances and purchases.
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
Co-op Assistant
Perley and Rideau Veterans’ Health Centre
02.2016 - 06.2016
- Assisted nurses in a specialized wing of the facility with escorting and feeding residents.
- In addition to aiding a Physiotherapist assistant with exercises and personal treatments at the general long-term wing of the center.
Education
Ontario Secondary School Diploma -
Lester B Pearson Catholic High School
06.2017
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Professional demeanor
Languages
English
Timeline
Barista
Starbucks
09.2021 - Current
Sales Associate/ Key Holder
Stokes
11.2019 - 05.2022
Co-op Assistant
Perley and Rideau Veterans’ Health Centre
02.2016 - 06.2016
Ontario Secondary School Diploma -
Lester B Pearson Catholic High School