Miguel Avila
Emeryville
Summary
Dynamic Property Manager with a proven track record at Public Storage, excelling in tenant relations and property maintenance. Expert in property inspections and adept in customer service, ensuring operational excellence across multiple properties. Demonstrated ability to enhance tenant satisfaction and streamline processes, showcasing exceptional communication skills and a focus on safety and efficiency improvements.
Experienced with developing and delivering impactful training programs. Utilizes effective communication techniques to engage and motivate learners. Track record of creating collaborative and adaptive training environment.
Overview
14
14
years of professional experience
Work History
Property Manager
Public Storage
04.2011 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Education
High School Diploma -
James Logan High School
Union City, CANo Degree - Early Childhood Development
Chabot College
Hayward, CASkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- New hire training
- Public speaking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Property Manager
Public Storage
04.2011 - Current
High School Diploma -
James Logan High School
No Degree - Early Childhood Development
Chabot College
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