MIGUEL ANGEL ROMAN SALAS
San Diego
Summary
Highly Motivated professional. With a long record of customer service in all of my previous employments. As a Transportation Security Officer I had to offer grate customer service often with agitated passengers. I have a long record of patience and self-restraint under pressure by angry customers.
Overview
18
18
years of professional experience
Work History
Security Officer
Allied Universal Security Services/inter-con
06.2024 - Current
As a security officer at this hospital we provide protection to hospital staff as well as to our patients
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Driver
12.2021 - 08.2022
Work Force Specialist
Arapahoe Work Force Center Work
03.2021 - 12.2021
- Maintained master schedule of team assignments for 5+ employees.
- Managed intraday staffing levels and determined optimal levels for staffing adjustments.
- Created and optimized master schedule and individual team assignments to meet demand.
- Monitored real-time stats and adjusted workflows to maintain optimal service levels.
Security Officer
Allied Universal
07.2019 - 04.2020
RTD Train Operator
05.2018 - 06.2019
SDRAA Traffic Officer
11.2012 - 12.2015
TSA Transportation Security Officer
07.2007 - 12.2012
Education
High school -
MEXICO CBTIS 128
No Degree - Interprete
LINGUISTIC
Aurora, Colorado04.2019
No Degree -
IAHSS Training
San Diego Ca.06-2024
No Degree - CPI
NCI
San Diego Ca.06-2024
Skills
- TEACHABLE
- QUICK LEARNER
- HONEST
- MOTIVATED
- FRIENDLY
- INTERACT COMFORTABLY WITH CLIENTS
- REPORT WRITING
Community Service
Elizabeth Fire Department, Volunteer teacher, I am a Volunteer teacher for my community. I have been doing this for over 20 years, I volunteered for Elizabeth Fire Department for 6 years
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Security Officer
Allied Universal Security Services/inter-con
06.2024 - Current
Driver
12.2021 - 08.2022
Work Force Specialist
Arapahoe Work Force Center Work
03.2021 - 12.2021
Security Officer
Allied Universal
07.2019 - 04.2020
RTD Train Operator
05.2018 - 06.2019
SDRAA Traffic Officer
11.2012 - 12.2015
TSA Transportation Security Officer
07.2007 - 12.2012
No Degree - Interprete
LINGUISTIC
High school -
MEXICO CBTIS 128
No Degree -
IAHSS Training
No Degree - CPI
NCI
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