Miguel Alvarado
Dollard-des-Ormeaux,QC
Summary
Versatile and results-driven professional with experience at Mario C et Fils and Marche de L'Ouest, adept in construction and customer service. Excelling in adaptability and communication, I've significantly enhanced customer loyalty and project efficiency. My expertise in heavy machinery operation and problem-solving skills have consistently ensured project success and customer satisfaction, embodying a strong work ethic and team collaboration.
Overview
1
1
year of professional experience
Work History
Construction Worker
Mario C et Fils
10.2024 - Current
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Customer Service Representative
Marche De L'Ouest
04.2024 - 10.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Preparatoria Kino
Hermosillo, Sonora, Mexico07-2011
Skills
- Adaptability
- Communication
- Heavy lifting
- Construction
- Equipment maintenance
- Team work
- Work ethic
- Problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Construction Worker
Mario C et Fils
10.2024 - Current
Customer Service Representative
Marche De L'Ouest
04.2024 - 10.2024
High School Diploma -
Preparatoria Kino
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