Mignonne Adiyo

• Deliver personalized, high-quality service to ensure maximum customer comfort and satisfaction on all flights.

• Follow Standard Operating Procedures (SOPs) and maintain grooming and uniform standards without exception.

• Resolve passenger issues, including medical emergencies, comfort requests, and disorderly conduct.

• Support team members with onboard catering, crew logistics, and service excellence.

• Maintain a strong performance record in punctuality, attitude, and adherence to safety protocols.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Conducted passenger check-ins and prepared boarding passes and tickets efficiently.

• Assisted with pre-boarding, provided flight information, and addressed passenger inquiries.

• Delivered professional and courteous service, ensuring smooth airport operations and excellent customer satisfaction.

• Collaborated with gate agents and ground staff to manage flight schedules and boarding procedures.