Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Miftahul Jannat

Supply chain Specialist/Account Manager
Sudbury, ON,ON

Summary

Motivated and resourceful Supply Chain Specialist with over 8 years of expertise in account management strategic sourcing, contract management, negotiation, logistics management, import/export operation, inventory control, CRM, Customer service, order management, and relationship management. Meticulous team player, focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. Reliable and dedicated leader seeking to leverage strong background in a buyer, planner, or supply chain role with progressive organization. Expert in MS Office, Microsoft AX Dynamics, SAP-HANA, SAP-SD & MM Module

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Midas Safety Inc
11.2017 - 03.2023
  • Assistant Manager – Procurement & Supply Chain, Midas Safety (On Site), November 2017-March 2023

    • Implemented clear and effective procurement planning strategies for raw materials (Industrial Chemicals) to ensure 100% on time materials availability for uninterrupted operation.
    • Oversaw creation, negotiation and delivery of Capex contracts valued at $1.3M in 2022 including sustainability projects like Solar Project, wind turbine etc.
    • Implemented new or improved supply chain processes to enhance efficiency or performance of supply chain strategies.
    • Kept supply and demand in balance to support production goals and maintained targeted Net working capital.
    • Negotiated prices and terms with suppliers, vendors, or freight forwarders.
    • Enhanced credit period of almost all vendors to ensure maximum profit for the company such as getting 120 days LC credit from LC at Sight.
    • Generated savings of $ 2.7M from the past trends with new supplier sourcing, and onboarding.
    • Reduced emergency purchase level to zero (0) with effective planning.
    • Fostered relationship with key vendors and monitored suppliers' activities through preset KPI to assess performance in meeting quality or delivery requirements.
    • Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards and digital security standards.
    • Reviewed and updated supply chain practices in accordance with new or changing environmental policies, standards, and regulations & led the strategic procurement for sustainable sourcing and operation.

Associate Account Manager (APAC Asia Region), Midas Safety Inc-(Remote) November 2017-March 2023
Toronto, Canada


• Oversaw multiple accounts of Asia Pacific Region as a part of global sales team of Canada and worked diligently to meet and exceed performance goals.
• Pitched to new clients by leveraging client base and targeting strategic partnerships. Expanded new business to Japan, Singapore, South Korea & Vietnam in 2022 which increased the overall sales of the region by 15%.
• Built and maintained productive relationships with customers and internal manufacturing plants located in Bangladesh, Pakistan, and Sri Lanka.
• Acted as main point of contact in matters relating to client concerns and needs.
• Renewed existing accounts by cementing trusting relationships with customers.
• De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
• Negotiated contracts and closed agreements to maximize profits.
• Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
• Increased profitability and revenue by generating $500k in sales in 2022.

Merchandiser

Kenpark Bangladesh Apparel Ltd-Hirdaramani Group
01.2015 - 11.2017
  • • Received and reviewed purchase order from customer against the season wise forecasting.
    • Planned and executed the material order, delivery, shipping status & payment.
    • Negotiated with vendors and suppliers for high quality at the lowest price and administered contracts.
    • Contacted vendors to determine order status and communicate discrepancies with shipments.
    • Prepared purchase orders and sent them to distributors and suppliers.
    • Reviewed customer needs and developed appropriate procurement requirements.
    • Reconciled accounts with purchase receipts and consulted yearly budget to stay within spending limits.

Education

MBA - HR

East Delta University

BBA - Marketing And HR

Independent University

Skills

  • Product and service knowledge
  • Sales monitoring
  • Time Management
  • Customer relations
  • Merchandising
  • Business development understanding
  • Closing and contract negotiations
  • Customer rapport
  • Orientating and training

References

References [Available upon request.

Languages

Bengali
First Language
English
Advanced
C1

Certification

Procurement and supply chain management

Timeline

Assistant Manager

Midas Safety Inc
11.2017 - 03.2023

Merchandiser

Kenpark Bangladesh Apparel Ltd-Hirdaramani Group
01.2015 - 11.2017

MBA - HR

East Delta University

BBA - Marketing And HR

Independent University
Miftahul JannatSupply chain Specialist/Account Manager