Miellad Acbarry
North York,ON
Summary
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Operations Manager
Century Solutions
10.2014 - 02.2024
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for daily operations completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with technicians, resulting in increased technicians motivations and improved service quality.
- Streamlined payroll processes by implementing efficient software tools.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Improved storage operations efficiency by implementing new inventory management systems and procedures.
- Developed comprehensive training programs for new hires, contributing to higher retention rates and overall team performance.
Electrical Apprentice
Independent Contractors
06.2013 - 08.2014
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Streamlined project timelines by effectively collaborating with senior electricians to complete tasks on schedule.
- Improved team efficiency by offering support in interpreting blueprints, schematics, and technical drawings for complex projects.
- Increased customer satisfaction by addressing concerns promptly and providing clear communication throughout the installation process.
Education
Bachelor of Business Administration (Hons) - Project Management
Yorkville University
Toronto, ON09.2023
Diploma - Legal Administrative Studies
Seneca College of Applied Arts And Technology
North York, ON03.2021
Basic Training Diploma - Electrical Systems Installation And Maintenance
Skilled Trades College
Mississauga, ON09.2014
Skills
- Logistics Oversight
- Business Planning and Development
- Health and safety compliance
- Workflow Optimization and Team Leadership
- Customer Service
- Financial and Staff Management
- Contract Management
- Maintenance Planning
- Operations Management and Monitoring
- Advanced training in MS Office
- Planning and Implementation
- Billing and Invoicing
- Legal Analysis
- Dispute Resolution
Languages
English
Full Professional
Hindi
Professional Working
Persian
Native or Bilingual
Pashto
Professional Working
Hebrew
Elementary
Timeline
Operations Manager
Century Solutions
10.2014 - 02.2024
Electrical Apprentice
Independent Contractors
06.2013 - 08.2014
Bachelor of Business Administration (Hons) - Project Management
Yorkville University
Diploma - Legal Administrative Studies
Seneca College of Applied Arts And Technology
Basic Training Diploma - Electrical Systems Installation And Maintenance
Skilled Trades College