Miea Rodriguez
Whittier
Summary
Dynamic professional with a proven track record in optimizing client flow and enhancing customer satisfaction. Skilled in schedule management, data entry, and visual merchandising, ensuring exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Receptionist
Topline Nails & Spa
08.2023 - Current
- Managed appointment scheduling to optimize client flow and reduce wait times.
- Optimized work shifts, managed multiple staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Processed payments accurately using point-of-sale systems while ensuring data security.
- Resolved client complaints swiftly, enhancing overall customer satisfaction ratings.
- Trained and mentored staff on best practices and customer service techniques.
Assistant Visual Merchandiser
Frock Candy
08.2022 - 06.2023
- Collaborated with team to develop visually appealing merchandise displays that enhanced customer engagement.
- Assisted in implementing seasonal visual merchandising strategies to align with brand initiatives.
- Assisted in the creation of a visually cohesive shopping experience through careful coordination of color palettes, lighting schemes, and overall design elements.
- Optimized floor space utilization through strategic product placement and innovative arrangement techniques, maximizing sales potential.
- Regularly reviewed and adjusted merchandising strategies in response to changing shopper preferences, maintaining consistent relevance within the retail landscape.
- Implemented weekly inventory tracking systems to enhance accuracy and reduce discrepancies.
Sales Lead Keyholder
Swap Boutique
08.2021 - 05.2022
- Led team to achieve sales targets through effective training and mentorship.
- Oversaw daily operations, ensuring optimal inventory management and customer service standards.
- Developed promotional strategies that increased foot traffic and enhanced customer engagement.
- Analyzed sales data to identify trends, informing inventory purchasing decisions and merchandising strategies.
- Fostered strong relationships with customers, enhancing loyalty and repeat business through exceptional service.
- Acted as the primary point of contact for internal and external stakeholders regarding consignment inventory matters, providing timely support and information whenever required.
Education
No Degree - Political Science
California State University, Long Beach
Long Beach, CA05.2028
High School Diploma -
La Serna High School
Whittier, CA06.2020
Skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Schedule management
- Typing speed
- Visual merchandising
- Brand marketing
- Vendor management
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Receptionist
Topline Nails & Spa
08.2023 - Current
Assistant Visual Merchandiser
Frock Candy
08.2022 - 06.2023
Sales Lead Keyholder
Swap Boutique
08.2021 - 05.2022
No Degree - Political Science
California State University, Long Beach
High School Diploma -
La Serna High School