Midori Suzuki
Summary
Seeking a position of Barista at a café where I can utilize my excellent customer service skills, knowledge of beverage preparation, and bilingual communication abilities to enhance the customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server in Ramen shop
09.2022 - 12.2023
- Prepared and served ramen dishes while maintaining cleanliness standards
- Assisted customers as a receptionist, taking orders and ensuring accuracy
- Handled monetary transactions as a cashier.
Server in Japanese BBQ restaurant
03.2020 - 09.2022
- Prepared various menu items including meats, salads, noodles, and fries
- Prepared and served a variety of beverages, both hot and cold
- Managed reception duties, order taking, and ensured delivery accuracy
- Processed payments and maintained a clean dining area.
Barista
Cafe
01.2020 - 01.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Server in Hotel
04.2018 - 03.2020
- Provided the customers with a pleasant dining experience and quality service
- Prepared and served a variety of beverages, both hot and cold
- Ensured the cleanliness of the dining area and food items before serving
- Performed setup for various dining area workstations.
Education
Professional Customer Service Certificate - Customer Service
VanWest College
Vancouver, BC08.2024
Engineering Masters Degree - Organic Materials System
Yamagata University
Yamagata, Japan08.2024
Bachelor of Engineering - Polymer and Organic Materials Engineering
Yamagata University
Yamagata, Japan03.2022
Skills
- Proficient in food and beverage preparation, including both hot and cold drinks
- Strong hospitality mindset with a proactive and courteous attitude
- Fluent in English and Japanese
- Cash Handling
Volunteer Experience
- Laboratory Management (Yamagata University Yoshida Laboratory), 04/01/22, 09/01/23, Yonezawa, Yamagata, Management of chemicals used, Seminar schedule management, Cleaning duties and management of cleaning tools
- ECSYU Management (The Electrochemical Society Yamagata University Branch), 09/01/20, 03/01/22, Yonezawa, Yamagata, Creating poster for academic conferences, Website operation and management, Publicity for academic conferences, Academic conference chairperson
References
Available Upon Request
Languages
English
Certification
- Licensed Server It Right [August 25, 2024 - August 26, 2029]
Timeline
Server in Ramen shop
09.2022 - 12.2023
Server in Japanese BBQ restaurant
03.2020 - 09.2022
Barista
Cafe
01.2020 - 01.2021
Server in Hotel
04.2018 - 03.2020
Professional Customer Service Certificate - Customer Service
VanWest College
Engineering Masters Degree - Organic Materials System
Yamagata University
Bachelor of Engineering - Polymer and Organic Materials Engineering
Yamagata University
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