Midori Clark-Baba
Ottawa,ON
Summary
Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmaceutical Sales Representative
I-MED Pharma
09.2022 - Current
- Develop and implement strategic sales plans, including consultative sales approach, to achieve company objectives and revenue targets.
- Actively seek and establish new business relationships with eye care professionals, clinics, and hospitals.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Provide ongoing support to clients, address inquiries, and offer product knowledge.
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
Sales & Leasing Consultant
Myers Barrhaven Volkswagen
02.2022 - 09.2022
- Provide exceptional customer experience through product knowledge and comprehension to tailor the vehicle and financials to the client.
- Consistently attain and exceed given targets by management and corporate.
- Followed-up on Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Sales & Leasing Consultant
Orleans KIA
11.2020 - 01.2022
- Proven track record of success in automotive sales by achieving top of sales for 10 out of 12 months in 2021.
- Built a client base through social media, referrals and repeat clients to expand my client network.
- Consistently achieved a >98% customer satisfaction index.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Consistent and effective communication with finance, service, and parts department to ensure seamless delivery process.
- Performed cold-calling and follow-ups with leads to secure new prospects and clients.
Senior Franchise Owner
College Pro Window Cleaning
12.2019 - 01.2021
- Sole proprietor of a window cleaning and home improvement business
- Manage and track all business-related finances, including but not limited to payroll, CRA and WSIB deductions, profit and expenses
- Recruit, train, and coach employees to reach sales goal and work efficiently day-to-day
- Maintained a customer retention of 97%.
Store Manager
iTan Advanced Tanning Studios
07.2020 - 11.2020
- Orchestrated and oversaw all daily operations of three separate locations.
- Assist in developing and creating new promotions, sales, and marketing strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Medical Equipment Co-Ordinator
Medical Equipment Collection Foundation
01.2019 - 10.2020
- Contact various medical clinics, long-term care home, retirement homes, etc., to locate unused medical equipment
- Keep organized logs of each call made, and any items retrieved or donated
- Answer various emails from donors, partners, and the community
- Maintain a well-rounded knowledge of the medical equipment that was in demand
- Lead a team in cleaning, repairing, storing, and logging all equipment received.
Tanning Consultant
iTan Advanced Tanning Studios
10.2019 - 07.2020
- Happily guided clients through the process of successfully selecting the appropriate tanning lotions and packages or their needs.
- Utilized the Helios system and transactions, including end of day logs to ensure seamless and accurate revenue reports
- Exceeded monthly tanning product and membership sale quotas.
- Educated clients on health and safety of tanning facilities and procedures.
- Maintain a clean, and organized inventory and studio to ensure client satisfaction
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Regional Manager
College Pro Window Cleaning
04.2019 - 12.2019
- Managed a home improvement business by working with employees, clients, expenses, and profit.
- Created a goal and surpassed it throughout the season, ultimately reaching presidents club.
- Create and execute marketing techniques, estimate, and book various jobs.
- Earned Quality Manager of the Year award, and Excellence Entrepreneur award.
Stylist
David's Bridal
12.2017 - 07.2019
- Assist in finding bridal, bridesmaid, prom, and special occasion dresses.
- Maintain a minimum sales per hour of $210.
- Attend to multiple appointments at once throughout the day.
- Achieved all hourly, monthly, and quarterly sales targets.
- Achieved Tier 1 in the Productivity Club.
Education
Ontario College Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2025
Bachelor of Social Sciences -
University of Ottawa
Ottawa, ON04.2022
Skills
- Management
- Sales
- Consultative Sales Techniques
- Negotiation
- Customer service
- Leads Prospecting
- Territory Development
- Customer Relationship Management
- Customer Service
- Sales Presentations
Certification
- Diplôme d'études en langue Française (DELF) - Level B2
- OMVIC
Languages
French
Professional Working
Timeline
Pharmaceutical Sales Representative
I-MED Pharma
09.2022 - Current
Sales & Leasing Consultant
Myers Barrhaven Volkswagen
02.2022 - 09.2022
Sales & Leasing Consultant
Orleans KIA
11.2020 - 01.2022
Store Manager
iTan Advanced Tanning Studios
07.2020 - 11.2020
Senior Franchise Owner
College Pro Window Cleaning
12.2019 - 01.2021
Tanning Consultant
iTan Advanced Tanning Studios
10.2019 - 07.2020
Regional Manager
College Pro Window Cleaning
04.2019 - 12.2019
Medical Equipment Co-Ordinator
Medical Equipment Collection Foundation
01.2019 - 10.2020
Stylist
David's Bridal
12.2017 - 07.2019
Ontario College Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Social Sciences -
University of Ottawa
- Diplôme d'études en langue Française (DELF) - Level B2
- OMVIC
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