Midhula Sreejith
Kitchener,ON
Summary
Customer-focused software professional with superior communication skills and expertise in various technical platforms. Understands and meets both client and employer needs and develops highly functional, robust, and easy-to-use applications. Excels as a hands-on developer and oversees the work of software teams.
Overview
7
7
years of professional experience
Work History
Software Engineer Team Lead
Tawseel Ecommerce and Logistics LLC
Muscat, Oman
02.2023 - 08.2023
- Collect and document users' requirements and develop
logical and physical specifications - Plan, design, integrate, and operate computer-based
systems, including mobile applications. - Conduct research, evaluate, and synthesize technical
information to design, develop, and test computer-based applications, including mobile applications - Demonstrated knowledge of company mission and goals
and mentored employees in reaching objectives aligned
with company core values. - Maintained relationships with material vendors to lower
costs and diversify capabilities. - Developed and initiated projects, managed costs and
monitored performance. - Modified and directed project plans to meet
organizational needs. - Facilitated communication between internal personnel,
contractors and vendors for project cohesion. - Modified system configurations for production, staged,
and test applications. - Authored system requirements, technical specifications
and test plans. - Led software development in multi-application, multiserver, and hosted environments.
- Took initiative to improve system and configuration
support for internal and external customers. - Participated in cross-functional team-building activities.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Engaged with clients to plan and optimize site issues and queries.
Computer Engineer
Overseas Treasure LLC
Muscat, Oman
01.2018 - 02.2022
- Project planning, scheduling, monitoring progress,
procurement of equipment, and materials, interacting with clients, consultants, and suppliers. - Arranging techno‐commercial meetings with
clients/consultants for smooth execution of Project
Preparation of technical and commercial offers, handle
client correspondences, and discuss with vendors on technical and commercial issues. - Provided guidance and mentored less-experienced staff
members. - Directed budgeting studies on current and proposed IT
spending plans, determining maximally impactful business enhancements, and minimizing wasteful spending. - Completed accurate and impactful system problem
identification reports (SPIRs) to aid in future projects and repairs. - Inspected third-party equipment installations to verify
correct and consistent operations performance.
Customized software, hardware and network
configurations based on customer needs. - Collaborated with management, internal and
development partners regarding software application
design status and project progress. - Informed internal personnel and external stakeholders of project milestones.
- Supported office business development and customer
service. - Initiated timely response to emails, voicemails and written correspondence.
- Established open and professional relationships with teammembers to achieve quick resolutions for various issues.
- Determined scope, dependencies, and milestones for
development projects.
IT Administrator
Overseas Treasure LLC
Muscat, Oman
12.2016 - 12.2017
- Built and styled new mobile-friendly websites, transitioning legacy presentations to simultaneous easy-to-use versions for the organization.
- Regular updating and maintenance of the website.
Completed domain name registrations and maintained
web hosting account. - Creation, configuration, and backup of Email accounts for
employees. - Manage daily IT operations.
Configured and maintained corporate and critical
networks, protecting network assets. - Configured hardware, devices, and software to set up
work stations for employees. - Worked independently with minimal supervision
Education
MCA - Master of Computer Applications
RIT, Govt Engineering College Kottayam
Kerala,India11-2016
Bachelor of Science - Computer Science
University Institute of Technology
Kerala,India04-2013
PG Diploma - Information Technology Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
- Project Documentation
- Software Development Life Cycle (SDLC)
- Stakeholder Communication
- Requirements Documentation
- Team Collaboration
- Testing and Deployment
- Technical Requirements
- Front-End Development
- Project Planning
- Market Research Analysis
- Training and Onboarding
- Strategic Planning
- B2C Marketing
- Corporate Communication
- B2B Marketing
- Decision-Making
- Bid Preparation
- Project Management
Affiliations
Volunteering
Tech Support at Community Center, City of Kitchener
References
References available upon request.
Timeline
Software Engineer Team Lead
Tawseel Ecommerce and Logistics LLC
02.2023 - 08.2023
Computer Engineer
Overseas Treasure LLC
01.2018 - 02.2022
IT Administrator
Overseas Treasure LLC
12.2016 - 12.2017
MCA - Master of Computer Applications
RIT, Govt Engineering College Kottayam
Bachelor of Science - Computer Science
University Institute of Technology
PG Diploma - Information Technology Project Management
Conestoga College Institute of Technology And Advanced Learning
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