Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Micky Weissbach

Wakefield,QC

Summary

Dynamic and empathetic Customer Service Representative with a proven track record at Phoenix Boxing Academy. Excelled in resolving customer complaints, enhancing loyalty through active listening and critical thinking. Demonstrated expertise in product knowledge, significantly improving customer satisfaction. Skilled in both customer service and critical thinking, adept at providing informed recommendations tailored to individual needs.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Phoenix Boxing Academy
Ottawa, ON
09.2023 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and respect
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Currently Still In Highschool. -

Philemon Wright
Gatineau, QC
06.2024

Skills

  • Customer service
  • Active listening
  • Critical thinking

Languages

English
Elementary
English and french
Elementary

Timeline

Customer Service Representative

Phoenix Boxing Academy
09.2023 - Current

Currently Still In Highschool. -

Philemon Wright
Micky Weissbach