Micky Mwiti
Ottawa,ON
Summary
Business Analyst and Project Management professional with over 3 years of experience in data analysis, business process optimization, and project execution. Skilled in gathering and analyzing business requirements, driving strategic initiatives, and managing projects from inception to completion. Proficient in stakeholder communication, process improvement, and leveraging data-driven insights to achieve business objectives.
Overview
2
2
years of professional experience
Work History
Business Analyst
Sentiance
09.2020 - 06.2022
- Built complex data models and predictive analytics using R and Python, increasing forecast accuracy for client projects by 30%. Created predictive models with advanced statistical methods and machine learning, gathering requirements through stakeholder interviews and workshops.
- Developed and executed strategic plans for data utilization, contributing to 50% growth in AI-driven service adoption. Conducted document analysis and site visits, leading workshops to integrate strategic improvements.
- Led creation of detailed client reports and presentations, improving client satisfaction scores by 25%. Gathered reporting requirements through client interviews and surveys, using data visualization tools to highlight key insights.
- Spearheaded optimization projects, reducing operational costs by 35% through efficient resource allocation and process automation. Analysed business processes and identified inefficiencies through site visits and interviews, implementing automation solutions.
- Managed multiple data-driven projects simultaneously, ensuring timely delivery and alignment with business objectives. Utilized agile project management methodologies like Scrum and Kanban, holding regular stand-up meetings and sprint reviews.
- Conducted market research and competitive analysis through surveys and document reviews, presenting findings in strategic planning sessions.
- Achieved 60% improvement in project turnaround time by implementing agile methodologies and data-driven project management tools. Implemented tools like JIRA for project tracking, conducting workshops to streamline workflows.
- Increased accuracy of customer segmentation models by 50%, enhancing effectiveness of targeted marketing campaigns. Gathered marketing requirements through interviews and process analysis, applying clustering algorithms and data cleaning techniques.
- Played key role in securing $5 million in new funding by presenting compelling data-driven growth projections to investors. Conducted financial and market analysis with predictive analytics, preparing and presenting growth projections to investors.
- Reduced customer acquisition costs by 15% through improved targeting and personalized marketing strategies based on data analytics. Utilized data mining and customer surveys to identify high-potential segments, developing and implementing personalized marketing strategies monitored through A/B testing.
Business Analyst Intern
Sentiance
03.2020 - 09.2020
- Analyzed large datasets using SQL and Python, generating insights that improved product development and customer engagement by 15%. Conducted data analysis through SQL queries and Python scripts. Collaborated with product teams in requirements workshops to ensure insights were actionable.
- Developed KPIs and dashboards in Tableau, increasing project efficiency by 20%. Conducted interviews with stakeholders to determine key performance indicators. Designed and implemented interactive dashboards, providing real-time project performance insights.
- Conducted market research and competitive analysis, boosting client acquisition in the healthcare sector by 25%. Gathered market data through surveys and document analysis. Analyzed competitive landscape and presented findings to the sales and marketing teams to inform acquisition strategies.
- Implemented process improvements, reducing data processing time by 30% through automation. Identified process inefficiencies through site visits and process analysis. Developed and implemented automated data processing scripts, streamlining workflows.
- Collaborated with engineering and marketing teams to support data-driven feature development. Facilitated requirements gathering sessions and maintained clear communication channels between teams. Ensured that data insights were effectively integrated into product development.
- Improved data accuracy by 98% through data cleansing and validation. Conducted extensive data validation and cleansing exercises. Utilized Python for automated data cleaning processes and ensured data integrity through continuous monitoring.
- Contributed to a 40% reduction in churn rate via targeted customer retention strategies.
- Enhanced user engagement by 22% with personalized recommendations. Analyzed customer behavior and feedback through surveys and data analysis. Developed targeted retention strategies, focusing on high-risk segments identified through predictive modelling.
- Utilized collaborative filtering and other recommendation algorithms. Gathered user requirements through surveys and implemented personalized content strategies.
Data Analyst Intern
Harry and Stan Ltd
01.2020 - 03.2020
- Assisted in the decision-making process for 20 operational tasks through data analysis and interpretation. Gathered data through interviews and document analysis. Applied statistical techniques to interpret data and present actionable insights to decision-makers.
- Improved business processes by 10% through the identification and analysis of trends and forecasts. Conducted process analysis and utilized forecasting models to identify trends. Presented findings in workshops, leading to the implementation of process improvements.
- Exercised advanced statistical techniques in 5 research projects. Applied techniques such as regression analysis and hypothesis testing. Gathered requirements from project stakeholders through interviews and document reviews to ensure research alignment with business goals.
- Organized and stored data for 10 future research projects, increasing efficiency in data retrieval. Developed a structured data storage system, ensuring easy access and retrieval. Conducted site visits and document analysis to understand current data management practices and implemented improvements
- Optimized SQL queries for faster processing times, increasing overall productivity within the team.
Education
Post Graduate Certificate - Project Management
Algonquin College
Ottawa, ON06.2024
Post Graduate Certificate - Business Intelligence And System Infrastructure
Algonquin College
Ottawa, ON08.2023
Bachelor of Science - Data Science And Analytics
University of Portsmouth
Portsmouth, England07.2020
Skills
- Requirements Gathering
- Data Analysis
- Gap analysis
- Workflow Analysis
- Product Management
- Stakeholder Management
- Data and Analytics
- Competitive Analysis
- Project Management
- Forecasting and planning
- Tableau Expertise
- SQL Proficiency
Languages
English
Native or Bilingual
French
Elementary
Timeline
Business Analyst
Sentiance
09.2020 - 06.2022
Business Analyst Intern
Sentiance
03.2020 - 09.2020
Data Analyst Intern
Harry and Stan Ltd
01.2020 - 03.2020
Post Graduate Certificate - Project Management
Algonquin College
Post Graduate Certificate - Business Intelligence And System Infrastructure
Algonquin College
Bachelor of Science - Data Science And Analytics
University of Portsmouth
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