Versatile and dynamic professional with a proven track record in logistics coordination at Swissport Cargo Services, childcare, and customer service excellence at Nordstrom. Expert in Microsoft computers and adept at fostering positive relationships. Demonstrated ability to streamline processes for efficiency, achieving significant customer satisfaction.
I am a load planner for cargo services, I help ensure that all cargo frieght goes out on schedule as needed to ensure costumer's receive their freight on the day listed. I handle dangerous goods, freight scanning, and the computers to ensure the weight of the frieght is correctly put in the system.
Provided childcare assistance for children. Answered phones, educational teaching for toddlers, and also worked with children on the spectrum
Started in retail sales helping customers with apparel and moved into customer service department. Handled situations for customers as needed such as directing how to find business hours, items ordered online, refunds, and store issues that customers needed help finding solutions for.