Michi Tsujimoto
West Vancouver,BC
Summary
Accomplished finance manager with expertise in problem solving, sales contract negotiation, and credit evaluation. Proven track record of managing financial operations to enhance profitability and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Finance Manager
Audi Downtown Vancouver
Vancouver, BC
11.2023 - 06.2026
- Managed daily financial operations and reporting for luxury automotive dealership.
- Secured approvals and qualified applications for financing, closed sales contracts and cross-sold insurance products.
- Applied a consultative sales approach, guiding customers through finance & lease options as well as warranty & protection products.
Service Advisor /Reconditioning Manager
North Shore Acura
North Vancouver , BC
04.2019 - 11.2023
- Oversaw reconditioning processes for vehicles to meet quality standards.
- Coordinated inspections and repairs with service technicians.
- Maintained accurate records of work performed on vehicles, supporting quality assurance in the reconditioning process.
- Coordinated with technicians to ensure timely service task completion, enhancing workflow efficiency.
Service Advisor
North Vancouver Nissan
North Vancouver Nissan, British Columbia
04.2014 - 04.2019
- Explained service recommendations and offered product solutions to clients.
- Assisted customers with service inquiries and appointment scheduling.
- Resolved customer complaints by investigating issues and offering appropriate solutions.
- Prepared invoices for services rendered and collected payments from customers.
Education
High School Diploma -
Burnaby Central Secondary School
Burnaby, BCSkills
- Financial analysis
- Risk assessment
- Quality assurance
- Problem solving
- Team collaboration
Timeline
Finance Manager
Audi Downtown Vancouver
11.2023 - 06.2026
Service Advisor /Reconditioning Manager
North Shore Acura
04.2019 - 11.2023
Service Advisor
North Vancouver Nissan
04.2014 - 04.2019
High School Diploma -
Burnaby Central Secondary School