Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michel Mandool

Toronto,ON

Summary

Qualified System Administrator with strong background in system administration, ensuring smooth operation of IT infrastructure. Proven success in managing and maintaining servers, networks, and hardware, contributing to enhanced system reliability. Demonstrated expertise in troubleshooting complex technical issues and optimizing system performance.

Overview

13
13
years of professional experience

Work History

Network & System Administrator

CaffComm Systems Inc.
03.2012 - Current
  • Maintain the essential IT infrastructure for a roster of clients.
  • Setup and maintain virtual and physical servers, backup systems, storage devices, network devices and connectivity, remote access systems and endpoint hardware & software devices.
  • Manage, lead or participate in projects to implement solutions for medical based clients.
  • Develop security protocols and implement these measures to ensure data protection and privacy of highly sensitive information. Setup backup and disaster recovery systems.
  • Work directly with clients to plan projects, communicate status of services, resolve operational issues and provide ongoing support.

Education

Associate of Applied Science - Computer Systems Technology

Seneca College of Applied Arts And Technology
North York, None
06-2011

Skills

  • Hardware and software installation
  • Disaster recovery
  • Network administration
  • Project management
  • Backup management
  • User management
  • Active directory
  • Cloud management

Timeline

Network & System Administrator

CaffComm Systems Inc.
03.2012 - Current

Associate of Applied Science - Computer Systems Technology

Seneca College of Applied Arts And Technology
Michel Mandool