MICHELLE PAOLA OROZCO VARGAS
Barranquilla ,Atlantico
Summary
Port And Maritime Administration. a leader person, with high
human sense, proactive, excellent teammate, organized and responsible. Really enjoy learning new things. Goals challenging and dynamic position where can contribute and at the same time add new knowledge.
Responsible, persevering, respectful, tolerant and punctual. Like to work as a team, learn new work experiences and contribute from training and work performance to the achievement of organizational objectives.
Overview
5
5
years of professional experience
Work History
Port and Maritime Apprendice
Impala Terminals
03.2023 - Current
- Port and Maritime Apprentice
•Assistant in payments for operational services
related to logistics and oil purchasing.
•Registration in payment system of vessels related to oil transportation.
•Monitoring and documentary analysis of
billing of services related to logistics and oil purchasing - Completed assigned tasks efficiently and accurately, contributing to overall project success
- Prioritized and accomplished multiple tasks within established timeframes
- Impala Terminals Colombia S.A.S,
Barranquilla 2023 - 2024
Customer Service Advisor
Atlantic International Bpo
01.2020 - 11.2021
- Responded to customer calls and emails to answer questions about products and services.
- Participated in cross-functional projects aimed at improving overall company performance and customer experience.
- Negotiated with vendors to achieve optimal pricing, saving $.
- Provided exceptional support during peak periods or staff shortages, maintaining high levels of productivity.
- Enhanced employee satisfaction by implementing targeted HR strategies and addressing individual needs.
- Aligned HR strategies with business objectives, ensuring seamless support across all departments.
Receptionist
Hotel Isla Verde
03.2019 - 01.2020
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
Technician in Port Processes And Maritime
Corporacion Educativa Del Litoral
BarranquillaDiploma in Comprehensive Logistics
Corporacion Educativa Del Litoral.
Barranquilla04.2023
Crew Cabin
Protecnica SAS
Barranquilla04.2018
High School Diploma -
National Technical Institute of Trade
Barranquilla04.2016
Skills
- Result and process-oriented
- Innovative
- Creative
- Effective leader
- Good writing skills
- Efficient multi-tasker
Timeline
Port and Maritime Apprendice
Impala Terminals
03.2023 - Current
Customer Service Advisor
Atlantic International Bpo
01.2020 - 11.2021
Receptionist
Hotel Isla Verde
03.2019 - 01.2020
Technician in Port Processes And Maritime
Corporacion Educativa Del Litoral
Diploma in Comprehensive Logistics
Corporacion Educativa Del Litoral.
Crew Cabin
Protecnica SAS
High School Diploma -
National Technical Institute of Trade
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