Michelle Lynne Grady
Hamilton,ON
Summary
Dynamic healthcare leader with extensive experience at Shalom Village, excelling in clinical program development and performance evaluation. Proven track record in enhancing patient care outcomes through effective team leadership and quality improvement initiatives. Skilled in regulatory compliance and patient assessment, fostering collaboration among multidisciplinary teams to achieve organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Program Manager
Shalom Village
Hamilton, Ontario
10.2010 - Current
- Collaborated with stakeholders to identify needs and develop strategies for improving patient care outcomes.
- Monitored program performance metrics and developed corrective action plans when needed.
- Assisted in developing new clinical programs by identifying resources, obtaining approvals and coordinating implementation efforts.
- Conducted regular meetings with staff to review progress on program initiatives.
- Facilitated communication between clinicians regarding changes in policies or procedures within the program.
- Created reports summarizing performance metrics against pre-established goals.
- Provided psychiatric assessments and evaluations to patients.
- Maintained accurate records of clinical notes, patient progress reports, and other documentation related to treatments provided.
- Collaborated with other healthcare professionals such as social workers, psychologists, counselors in order to provide comprehensive care for patients.
Interim Director of Care
Shalom Village
Hamilton, Ontario
05.2021 - 11.2022
- Provided leadership and direction to nursing staff including hiring, training, coaching, evaluating performance, and addressing disciplinary issues.
- Conducted regular meetings with departmental staff to discuss changes in policies and procedures.
- Collaborated with other departments within the organization such as Human Resources or Finance to coordinate activities related to Care Department goals.
- Implemented initiatives designed to improve efficiency in providing quality patient care services.
Education
Associate of Applied Science - Nursing
Fanshawe College of Applied Arts And Technology
London, ON05-1991
Skills
- Patient care
- Clinical program development
- Performance evaluation
- Regulatory compliance
- Quality improvement
- Staff training
- Team leadership
- Communication skills
- Community coordination
- Patient assessment
- Conducting assessments
- Performance metrics tracking
Affiliations
- Hamilton Pickleball League
- Bennett Recreational Center
Accomplishments
- Honours "Role Model Leadership Skills"
Certification
- College of Nurses Member 1991
Timeline
Interim Director of Care
Shalom Village
05.2021 - 11.2022
Clinical Program Manager
Shalom Village
10.2010 - Current
Associate of Applied Science - Nursing
Fanshawe College of Applied Arts And Technology