Michelle Joy Verona
Langford,British Columbia
Summary
Diligent Accountant bringing 5 years' experience in credit and collections with expertise in providing suitable resolutions to client disputes. Skilled in preparing monthly reconciliation reports. Familiar with generating invoices, handling payments and collecting past-due accounts. Proficient in accurately coding bills and maintaining clear records. Collaborative, reliable, and results-focused.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Specialist l
Motorola Solutions Canada
11.2023 - Current
- Generate credit memos for unique circumstances with proper approvals
- Manage customer requests for downgrading, upgrading, and terminating subscriptions in NetSuite and Master Mode via Jira
- Undertake ad-hoc projects as necessary to support the finance team and contribute to process improvements
- Assist with the SOX monitoring process
- Communicate with clients regarding overdue payments, send statements of accounts and invoice copies.
AR Accountant - Dispute Team I Accounts Receivable
QIAGEN Manila Inc.
06.2020 - 07.2023
- Understand overall business goals and show how Accounts receivable function supports these goals
- Provide excellent customer service by promptly responding to inquiries and resolving problems
- Examine quotes that Sales has given to the customer carefully to settle any pricing disputes and confirm the charges that need to be included to the customer's invoice
- Utilize SAP system to file disputes and send invoices to Customer Care for corrections
- Collaboration with internal and external stakeholders via emails and phone calls
- Manage emails using Outlook and Salesforce to monitor timeliness of correspondence
- Variance analysis for payments against invoices
- Participate and lead special projects and activities assigned by direct line manager.
Associate Credit I Accounts Receivable
Ingram Micro Philippines BPO LLC
05.2018 - 05.2020
- Daily input customer payments into the Impulse system from bank statements, emphasizing checks, US wire transfers and ACH, and Canadian wire transfers and EFT/EDI payments
- Verify that any bank payments received prior to the day's deadline are entered into the system and credited to the client's account
- Process and reconcile remittances
- Collaborates closely with the credit and collections department to guarantee timely and accurate payment posting
- Manage the mailbox, including offset requests, posting reversals, transferring payments to the right client accounts and other inquiries
- Handles refund and adjustment requests and reports
- Perform balancing of daily deposits to the cash postings.
Education
Bachelor of Science in Accountancy -
St. Paul School of Professional Studies
05.2016
Bachelor of Science in Accounting Technology -
St. Paul School of Professional Studies
10.2015
Skills
- Proficiency in MS Office programs including Word, Excel & PowerPoint
- Ability to work independently and be self-directed
- Self-motivated, enthusiastic, team player with a positive and 'can do' attitude
- Strong analytical and problem-solving skills
- Credit and Collections
- Accounts Receivable Expertise
- Billing Dispute Resolution
- Research and Due Diligence
- Experienced in Impulse System, SAP, Salesforce, NetSuite, and Jira
Timeline
Accounts Receivable Specialist l
Motorola Solutions Canada
11.2023 - Current
AR Accountant - Dispute Team I Accounts Receivable
QIAGEN Manila Inc.
06.2020 - 07.2023
Associate Credit I Accounts Receivable
Ingram Micro Philippines BPO LLC
05.2018 - 05.2020
Bachelor of Science in Accountancy -
St. Paul School of Professional Studies
Bachelor of Science in Accounting Technology -
St. Paul School of Professional Studies
Similar Profiles
MANDY PUANGPILAMANDY PUANGPILA
Office Administrative Assistant /Front Desk Receptionist at Motorola Solutions / Jabil Canada CorpOffice Administrative Assistant /Front Desk Receptionist at Motorola Solutions / Jabil Canada Corp
Ziad QarabashZiad Qarabash
Network Security Engineer at SecureOPS/Motorola Canada/Biomerieux/HermèsNetwork Security Engineer at SecureOPS/Motorola Canada/Biomerieux/Hermès
Paul JanowskiPaul Janowski
Electronics Technician at Motorola Solutions, IncElectronics Technician at Motorola Solutions, Inc
Anchal SHARMAAnchal SHARMA
Nursing Staff Member at Kalia Treatment CentreNursing Staff Member at Kalia Treatment Centre
RHEA LYNE ERGUIZARHEA LYNE ERGUIZA
Pharmacy Assistant at Medicine Shoppe PharmacyPharmacy Assistant at Medicine Shoppe Pharmacy