Michelle Yochim
St. Albert,AB
Summary
Seasoned in the interior design and sales industries, skillsets lie within business development and client management. A strategic thinker who excels under pressure and prioritizes client services with an objective to devise and implement innovative solutions that contribute to the success and growth of a dynamic organization. Dedicated to empowering clients with top notch solutions and services.
Overview
19
19
years of professional experience
Work History
Architectural Sales Representative
Olympia Tile & Stone
01.2014 - Current
- Streamlined sales processes by implementing an efficient CRM system to track leads and manage client communications.
- Developed strong relationships with architects, designers, and contractors for successful projects collaborations and business development
- Assisted clients in selecting appropriate materials and products for their specific design requirements.
- Proficient in identifying sales opportunities by engaging clients with critical questioning, ensuring tailored solutions that align with their needs
- Engage in daily client interactions across multiple platforms including phone, email and in person meetings, complemented by consistent follow up to ensure exceptional service
- Leading a group of staff on client business trips.
- Networked at events and by phone to expand business profits and revenues.
Makeup and Skincare, Owner
MiMi Makeup
01.2006 - Current
- Instrumental in driving business growth and development, implementing innovative strategies that have consistently resulted in increased market share and revenue
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Mentoring, training staff ensuring adherence to best practices and excellence in client services.
- Ongoing contracts with tsn and ctv news, photography, weddings, makeup classes & lessons
- Created, marketed and currently sell an all natural skin care line that is locally made (2018).
Designer
CKDESIGN Associates
01.2013 - 07.2014
- Worked alongside the Principal to develop, review and finalize design concepts.
- Mentored junior staff fostering a collaborative and supportive team environment.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Projects: Tenant Improvement, Hospitality, Dental, Contemporary office design including The Canadian Brewhouse: Ft. Mac, Leduc, Airdrie, Saskatchewan locations. Refined Dental, Avalon Dental, 1ST RND, Nortux Office Renovation and more.
Architectural Technologist – Interior Design
Stantec Architecture
01.2009 - 01.2013
- Fostered strong relationships with colleagues across various disciplines to support collaborative working environments.
- Programming, Space Planning, Finish Selections & Renovations (Conceptual Design to Final Completion)
- Optimized space utilization through detailed analysis of client requirements and efficient space planning strategies.
- Visited, measured and evaluated construction sites.
- Projects: EIA- Edmonton International Airport Expansion 2012, NAIT CAT Building, Commerce Place 12th & 13th Floor Office Restack, LRT Retail Kiosk, MacEwan University, Edmonton City Centre Storefront Renovation, Stantec Centre Renovations.
Education
Architectural Technology -
Northern Alberta Institute of Technology
Edmonton2009
Professional Makeup Artistry -
Blanche Macdonald Center
Vancouver2006
Bachelor of Science -
University of Alberta/ Concordia University
Edmonton2004
Skills
- Communication, organization & negotiation
- Multitasking and time management
- Conceptual & strategic planning
- Client services and management
- Business Development
- Industry Trends Awareness
- Inquisitive & Professional Demeanor
- Collaboration & effective problem-solving
- Ability to make decisions independently
- Synthesizing cross-disciplinary feedback
- Achieve organizational objectives
- Customer service, sales & leadership
- Residential, commercial & institutional design
- Space planning- focus on function
- MS Office, Photoshop & Correll
- Computer Aided Drafting & Design systems
Timeline
Architectural Sales Representative
Olympia Tile & Stone
01.2014 - Current
Designer
CKDESIGN Associates
01.2013 - 07.2014
Architectural Technologist – Interior Design
Stantec Architecture
01.2009 - 01.2013
Makeup and Skincare, Owner
MiMi Makeup
01.2006 - Current
Architectural Technology -
Northern Alberta Institute of Technology
Professional Makeup Artistry -
Blanche Macdonald Center
Bachelor of Science -
University of Alberta/ Concordia University
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