Summary
Overview
Work History
Education
Skills
Summary of Relevant Skills
Volunteer Experience
References
Timeline
Generic

MICHELLE WOODALL

Carbonear,NL

Summary

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills.

Overview

9
9
years of professional experience

Work History

Cashier

Walmart
08.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.

Electronics Associate

OSL Retail Services
06.2021 - 06.2024
  • Contributed to cost-saving initiatives by identifying opportunities for material substitution without compromising quality or performance.
  • Continuously improved skillset, attending industry training sessions and workshops for professional development.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Sales Associate

Spirit Halloween
10.2018 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Dishwasher

Chucks Roadhouse
10.2016 - 04.2017
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Office Assistant

Nicholson Accounting Services
02.2016 - 05.2016
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Education

Paralegal, Intro to Law, Torts and Contracts, Employment Law, Legal Research, Administrative Law, Practice Management - Paralegal

Loyalist College
Belleville, ON
06.2024

No Degree - Career And College Preparation Program

Loyalist College
Belleville, ON
09.2019

Skills

    Customer Service

    Teamwork and Collaboration

    Time Management

    Problem-solving skills

    Listening Skills

    Multi-tasking strength

    Reliable and punctual

    Goal-Oriented

    Flexible Schedule

Summary of Relevant Skills

  • Completed Customer Service Training; Enjoy helping customers
  • Hard worker - extremely good at following instructions and getting the job done
  • Proficient with Microsoft Office, Legal sites such as E-Law, Canlii, Quick Law
  • Organized and efficient; able to maintain a clean and tidy workspace

Volunteer Experience

Job Shadowing - Store Associate, Mentorability at Bed Bath and Beyond, 10/05/20 

  • Performed a variety of duties to assist in the overall appearance of the store,
  • Communicated with team members and customers,
  • Quickly learned how to adapt in fast-paced work environment to complete tasks


Job-Placement, Agilec Inspire Future Program, 01/07/2020 to 03/18/2020

  • Graduated from the Skills Advanced Ontario Inspire Future program;
  • This program provides training in both practical and soft skills


Co-op and Volunteer, Liane Ireland Dance Academy, 01/06/2009 to 05/22/2009

  • Assisted with general maintenance of dance studio,
  • Organized clothes, costumes, and other dance equipment


Co-op and Volunteer, Pet Smart 09/15/2008 to 01/31/2009 

  • Followed policies and procedures related to proper care of animals,
  • Helped with stocking merchandise and general clean up


Co-op and Volunteer, Humane Society, 09/18/2006 to 06/26/2008 

  • Assisted shelter visitors and groomed pets,
  • Maintained a clean and organized work space


Volunteer, Bellway Vet, 03/12/2002 

  • Sorted equipment,
  • Worked at the office desk,
  • Customer Service

References

  • Brad Macmillan, OSL Retail Services, 1-343-889-2799
  • Micheal Kryschuk, Spirit Halloween, mikekryschuk@hotmail.com
  • Valexia Blackfeather, Spirit Halloween, 1-343-261-9379
  • Sandra Nicholson, Nicholson Accounting Services, 613-969-0662

Timeline

Cashier

Walmart
08.2024 - Current

Electronics Associate

OSL Retail Services
06.2021 - 06.2024

Sales Associate

Spirit Halloween
10.2018 - 10.2018

Dishwasher

Chucks Roadhouse
10.2016 - 04.2017

Office Assistant

Nicholson Accounting Services
02.2016 - 05.2016

Paralegal, Intro to Law, Torts and Contracts, Employment Law, Legal Research, Administrative Law, Practice Management - Paralegal

Loyalist College

No Degree - Career And College Preparation Program

Loyalist College
MICHELLE WOODALL