Michelle Wilson
Brockville ,ON
Summary
Dynamic and empathetic professional with a proven track record in childcare and pharmacy assistance, notably at Educare and Walmart. Excelled in creating safe, nurturing environments and enhancing customer satisfaction through efficient service. Skilled in behavior management and CPR, demonstrating a unique blend of interpersonal and practical skills to foster development and ensure well-being.
Overview
14
14
years of professional experience
Work History
Childcare Assistant
Educare
Brockville
01.2024 - Current
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Read and told stories to promote and support overall language development.
- Supported early language development through storytelling, songs, and interactive conversations with children.
Pharmacy Assistant
Walmart
Brockville, ON
08.2010 - 12.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Counted and labeled prescriptions with correct item and quantity.
- Supported operations with filing, copying and faxing.
Education
PSW -
Willis College
Smiths Falls, ON04.2013
High School Diploma -
South Grenville District High School
Prescott, ON06.2008
Skills
- Friendly
- Cheerful and energetic
- Active listener
- Patience and Empathy
- Safety awareness
- Reliable and punctual
- CPR training
- Approachable
Languages
English
Timeline
Childcare Assistant
Educare
01.2024 - Current
Pharmacy Assistant
Walmart
08.2010 - 12.2023
PSW -
Willis College
High School Diploma -
South Grenville District High School