Michelle Wiens
St.Catharines,Ontario
Summary
Versatile Medical Office Assistant possessing first-rate communication skills and personable demeanor demonstrated across 10 plus years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications thanks to recently graduating from Trillium College.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SCHOOL BUS DRIVER
Sharp Bus Ltd
St. Catharines, ON
06.2018 - Current
- Studied route maps to efficiently pick up and drop off 10 plus passengers
- Checked bus with daily inspections to identify operational, cleaning, or maintenance needs
- Dropped students off to school and at home, monitoring crossings for unsafe conditions
- Inspected vehicle before and after trips to identify maintenance issues and arrange for necessary repairs.
CASHIER
Walmart
St. Catharines, ON
10.2016 - 07.2018
- Adhered to cash handling policies and procedures
- Processed cash register transactions, inputted product costs, and gave back change
- Counted money in cash drawers and balanced drawer at beginning and end of shift, all while helping increase overall increased sales by over 50 percent
- Maintained merchandise displays, including endcaps, floor displays, and aisles.
PERSONAL SUPPORT WORKER
Pioneer Lodge
Fort Macleod, AB
05.2009 - 04.2014
- Maintained case notes to document resident progress and condition
- Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections
- Observed physical and mental condition, intake and output, and exercise levels to monitor client condition
- Assisted clients with moving in and out of beds, baths, wheelchairs, and automobile.
Education
Certificate - Medical Office Assistant
Trillium College
St. Catharines, Canada06.2024
High School Diploma -
F. P. Walshe School
Fort Macleod, AB06.1992
Skills
- Community activities
- Medication administration
- Case management
- First aid and CPR
- Client documentation
- Review cases
- Light housekeeping
- Administer medication
- Monitor passengers
- Verbal communication
Certification
First Aide and CPR certified in August 2023
Timeline
SCHOOL BUS DRIVER
Sharp Bus Ltd
06.2018 - Current
CASHIER
Walmart
10.2016 - 07.2018
PERSONAL SUPPORT WORKER
Pioneer Lodge
05.2009 - 04.2014
Certificate - Medical Office Assistant
Trillium College
High School Diploma -
F. P. Walshe School
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