Summary
Overview
Work History
Education
Skills
Languages
Hiking, Painting, Off roading
Timeline
Generic

Michelle Whitford

Anahim Lake

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

22
22
years of professional experience

Work History

Manager

Berezan Liquor Store
11.2001 - 07.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Princess Margaret Secondary School
Surrey, BC
06.1990

Skills

  • Operations Management
  • Staff Development
  • Strategic Planning
  • Schedule Preparation
  • Customer Relationship Management (CRM)
  • Team Leadership
  • Decision Making
  • Problem Solving
  • Customer Service
  • Team Development
  • Hiring and Training
  • Shift Scheduling
  • Problem Resolution

Languages

English
Full Professional

Hiking, Painting, Off roading

Love to go on hikes and nature walks, I have a craft room in my house for painting and other crafts. I also like to go riding on trails with my truck

Timeline

Manager

Berezan Liquor Store
11.2001 - 07.2023

High School Diploma -

Princess Margaret Secondary School

Similar Profiles

CREATE PROFILE
Michelle Whitford