Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Welsh

19 Ericson Crescent, Brandon,MB

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

15
15
years of professional experience

Work History

Clerk III

Brandon Sheriffs
11.2018 - Current
  • Served as the go-to resource for all file-related inquiries, providing timely and accurate support to Sheriff and Sheriff's Officers
  • Managed payroll data entry and processing for 18 employees to comply with predetermined company guidelines.
  • Assisted the Sheriff with all aspects of hiring new staff, by working with Pay & Benefits, as well as Human Resources
  • Arranged a group of individuals to serve in Jury trials.
  • Processed invoices to be paid in a timely manner
  • Informed the public on processes relating to legal matters

Clerical Front Desk Attendant

Brandon Police Service
10.2013 - 08.2016
  • Answered high-volume calls and in-person requests for information and police assistance.
  • Listened to recorded dictation and transcribed information to complete police officer reports
  • Prepared technical documentation and generated reports.

Clerk

Westman Laboratory
12.2011 - 10.2013
  • Checked patients into the laboratory, verifying their medical information
  • Trained new employees on front desk procedures, contributing to a well-prepared team.
  • Completed data entry of medical requisitions for multiple communities each day.

Medical Laboratory Assistant

Westman Laboratory
12.2009 - 12.2011
  • Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
  • Provided excellent customer service, addressing patient concerns and answering questions regarding the blood collection process.
  • Trained new hires on collection and processing of various types of laboratory samples

Education

High School Diploma -

Killarney Collegiate Institute
Killarney, MB

Medical Terminology I & II

Assiniboine Community College
Brandon, MB

Fine Arts & Zoology

University of Manitoba
Winnipeg, MB

Skills

  • Cash Management
  • Multi-Line Telephone Systems
  • File Maintenance
  • Data Entry
  • Information Security
  • Payroll
  • Invoice Processing
  • Database Management
  • Records Management Systems
  • Letter preparation
  • Microsoft Outlook
  • Microsoft Word
  • Excel spreadsheets

Languages

French
Limited Working
Spanish
Elementary

Timeline

Clerk III

Brandon Sheriffs
11.2018 - Current

Clerical Front Desk Attendant

Brandon Police Service
10.2013 - 08.2016

Clerk

Westman Laboratory
12.2011 - 10.2013

Medical Laboratory Assistant

Westman Laboratory
12.2009 - 12.2011

High School Diploma -

Killarney Collegiate Institute

Medical Terminology I & II

Assiniboine Community College

Fine Arts & Zoology

University of Manitoba

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Michelle Welsh