Michelle Webb
Niagara Falls
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Full Time Key Holder
Trespass
09.2023 - Current
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Store Manager
Dollarama
09.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
Associate
Niagara Parks Commission
06.2018 - 08.2019
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
Bakery Assistant
Casa Leon Bakery
05.2017 - 06.2018
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Assisted customers with their orders as well as serving hot foods.
Education
High School Diploma -
Governor Simcoe Secondary School
06.2017
Skills
- Time Management
- Inventory Management
- Staff Training
- Maximizing Profitability
- Merchandising
- Customer Service
- Staff Management
Timeline
Full Time Key Holder
Trespass
09.2023 - Current
Store Manager
Dollarama
09.2019 - Current
Associate
Niagara Parks Commission
06.2018 - 08.2019
Bakery Assistant
Casa Leon Bakery
05.2017 - 06.2018
High School Diploma -
Governor Simcoe Secondary School
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