Michelle Vong
Toronto,ON
Summary
Developed exceptional customer service and organizational skills in fast-paced environment, well-suited for transition into new field. Adept in managing front-office operations and creating positive guest experiences. Seeking to leverage these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Front Desk Employee
Splitsville Guelph
03.2023 - 05.2024
- Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
- Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.
- Maintained clean and organized bowling lanes, ensuring a safe and enjoyable environment for patrons.
- Created a welcoming atmosphere by greeting customers enthusiastically upon arrival and thanking them as they left the establishment.
Summer Day Camp Volunteer
Rainbow Day Camp
08.2022 - 08.2023
- Increased camper satisfaction by actively listening to their concerns and addressing any issues promptly.
- Promoted a sense of community within the camp by encouraging cooperative activities and fostering friendships among campers.
- Developed problem-solving skills in campers by guiding them through challenging scenarios during team-building exercises.
- Enhanced camper experience by organizing and leading diverse recreational activities.
Education
Bachelor of Arts - Criminology
Toronto Metropolitan University
Toronto, ON01-2028
High School Diploma -
Centennial Collegiate Vocational Institute
Guelph, ON06-2024
Skills
- Team player mentality
- Reliability
- Patience
- POS System Operation
- Cash handling experience
- Cleanliness and hygiene
Languages
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Front Desk Employee
Splitsville Guelph
03.2023 - 05.2024
Summer Day Camp Volunteer
Rainbow Day Camp
08.2022 - 08.2023
Bachelor of Arts - Criminology
Toronto Metropolitan University
High School Diploma -
Centennial Collegiate Vocational Institute
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