Summary
Overview
Work History
Education
Skills
Work Related Courses Completed
Languages
Timeline
Generic

Michelle van Zyl

Brantford,Ontarion

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Logistics Coordinator

Elite Home Theatre Seating
08.2023 - 03.2024
  • Provides agents with clearing instructions and supporting documents prior to arrival of shipment
  • Manage logistics – receiving and dispatch
  • Coordinate IT bonds with clearing agents for export items out of the USA
  • Assist sales team with courier packages to customers
  • Book courier collection online
  • Data capturing on Monday System.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Reduced transportation costs by negotiating favorable contracts with carriers.
  • Generated documentation and information required for customer shipments.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.

Training Administrator – Temporary Position

Vehicle Sales Authority of British Columbia, Langley
03.2023 - 07.2023
  • Support Learning and certification programs
  • Maintains certification course results; provides course results to participants
  • Effectively communicates course information to all stakeholders
  • Acts as “host” for webinar sessions in support of course facilitator; including early arrival on session days
  • Supports licensing processes through customer service and accurate communication
  • Manages web-based classroom environment, including participant tech support
  • Assists with onsite classroom setup and support, if needed
  • Coordinates with administrative support and other team members.

Logistics Clerk

Liebherr Africa
10.2016 - 11.2020
  • Provides agents with clearing instructions and supporting documents prior to arrival of shipment or aircraft
  • Obtain quotations form agents where needed
  • Record all discrepancies, investigate and report, submit any potential claims in time and ensure finalization and settlement of claim
  • Capture all agent invoices prior to month end closure
  • Ensure accuracy of invoice rates as agreed
  • Allocate all invoices and supporting documents received as stipulated in Customs and Excise act and prompt monthly closure and submission of all documents into scanned folder
  • Confirm all invoices ready for payment are forwarded to accounts prior to cut-off date
  • Issue replenishment orders
  • Arrange transport and ensure delivery takes place in time
  • Assist to handle and finalize deferment account.
  • Maintained accurate records of inbound and outbound shipments, improving overall supply chain efficiency.
  • Enhanced customer satisfaction by resolving shipping discrepancies and addressing inquiries promptly.
  • Coordinated with transportation providers for cost-effective freight solutions, ultimately reducing shipping expenses.
  • Assisted in budget planning for logistics department, monitoring expenditures and identifying opportunities for cost reduction.

Personal Assistant /Secretary to National Service Manager - EMT

Liebherr Africa
07.2011 - 09.2016
  • Answer, screening and placing of telephone calls to and from the Manager
  • Coordinating and managing of the Managers Diary
  • Compose and type routine correspondence
  • Coordinates and arrange meetings, prepare agendas, arrange and prepare facilities
  • Greet visitors and transcribes minutes of meetings for the Manager and his direct reports
  • Prepare presentations in Power Point for the Manager
  • Creating Excel and Word reports
  • Preparing of expense reports for the Manager
  • (CAPEX) Maintains mailing list for the electronic distribution of information to internal and external customers
  • Distributing of company bulletins or other information to internal and external customers
  • Read and reroute incoming mail
  • Prepares outgoing mail and correspondence, including e-mail and faxes
  • Organize and maintains file systems, correspondence and other documents
  • General office duties, copying of documents and other printed materials
  • Order and maintain supplies
  • Liaise with customers telephonically and via email
  • Create and maintain machine files electronically
  • Checking sales orders for accuracy
  • Warrantee Claims
  • Assist with invoicing, credit notes, purchase orders and other documentation
  • Key user on Baan and Lisa, (SMS) and Lisa I2 (Claim Process)
  • All ancillary duties as expected by the company from time to time.
  • Improved time management of executive through effective prioritization and organization of tasks.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Used discretion when handling confidential information.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

Education

Skills

  • Office Management
  • Travel Coordination
  • Administrative Support
  • Professional Demeanor
  • Scheduling appointments
  • Office Administration
  • Verbal and written communication
  • Time Management
  • Greeting and Seating Clients
  • Customer/Client relations
  • Multi-line telephone operation
  • Supply Chain Operations
  • Shipment Tracking
  • Mail handling

Work Related Courses Completed

  • Business Writing Skills – KeyBase
  • High Performance PA/Administrator – Astrotech
  • Microsoft Power Point intermediate and advanced – KeyBase

Languages

English
Full Professional

Timeline

Logistics Coordinator

Elite Home Theatre Seating
08.2023 - 03.2024

Training Administrator – Temporary Position

Vehicle Sales Authority of British Columbia, Langley
03.2023 - 07.2023

Logistics Clerk

Liebherr Africa
10.2016 - 11.2020

Personal Assistant /Secretary to National Service Manager - EMT

Liebherr Africa
07.2011 - 09.2016

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Michelle van Zyl